Irene Shaju – 2025 Annual Conference Student Scholar Reflection

Attending the PRIMA 2025 Annual Conference in Seattle was an unforgettable and eye-opening experience. It was my first time in the city, and I couldn’t have imagined a better reason to be there. As a Student Scholar, I had been both excited and curious, eager to learn, but not quite sure what to expect. What I found was so much more than I anticipated.

I had applied for the scholarship after taking a Human Resources class that encouraged me to think more deeply about how organizations really function. Although I am a Management Information Systems (MIS) major and work in Human Resources, I began to realize the importance of understanding the people side of every system. PRIMA gave me a chance to see how all of this fit together - how risk management wasn’t just about policies or numbers, but about people, communities, and making meaningful decisions that protect them.

One of the sessions that truly stayed with me was Hoan Do’s “The Real Problem Isn’t Stress—It’s How We Handle It.” His talk was inspiring and refreshingly honest. He introduced the PMS Framework that is Physical, Mental, and Spiritual health, and explained how stress, when understood and managed well, could actually become a strength. As someone who was constantly juggling school, work, and life, his message reminded me to slow down, take care of myself, and view stress as something to learn from, not simply endure.

Another session that touched me deeply was Lauren Sisler’s keynote. Her story of personal loss and how she found strength through vulnerability moved me and many others to tears.

She reminded us that every person has a story, and that embracing your own could help others find the courage to share theirs. Her phrase “Fall in love with your story” struck a chord with me. It made me reflect on my own journey and realize how important it was to honor it.

I also gained valuable insights from Jacqui Heidelberger’s session on generational differences in the workplace. She shared how various age groups bring unique perspectives and how Gen Z—my generation was shaping the future with a strong focus on purpose, inclusivity, and collaboration. I left the session feeling proud and more confident about my role in the evolving workforce.

In addition to the sessions, the conference featured a wide range of booths from different companies and public entities. Speaking with representatives at these booths gave me a deeper understanding of the diverse roles, challenges, and innovations within the field of risk management. These conversations helped connect the dots between classroom learning, conference sessions, and real-world application.

Beyond the educational aspects, what truly made this experience special were the people. The other student scholars and I had met as strangers, but by the end of the event, we were sharing stories, laughs, and encouragement. That sense of community and support made the entire experience even more meaningful.

I remain incredibly thankful to Gallagher for sponsoring the Student Scholar Program and to the dedicated mentors who guided us so generously throughout the conference. This opportunity gave me a real glimpse into what risk management looks like in practice and it reminded me of why I want to pursue a career that blends purpose with impact. I left Seattle with new knowledge, lasting friendships, and a renewed sense of direction.

It’s truly commendable that PRIMA offers this scholarship opportunity to students. We are both the present and future of the profession and giving us a glimpse into how this field works is not only inspiring—it’s a crucial step in building the next generation of leaders in risk management.