PRIMA’s Education Series Center (ESC) features resources developed to enhance the skill-set and increase the effectiveness of public risk management professionals.

The ESC shares information regarding fundamental risk management methodology as well as emerging trends within the profession. PRIMA members have the opportunity to learn from practitioners who are subject matter experts.
This self-paced virtual learning center is beneficial to all!

Diversity & Inclusion Series

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Diversity & Inclusion Series 2020

Beginning in August, this webinar series, which is exclusive for PRIMA members, provides guidance and inclusion methods as it pertains to the various demographics that coexist in the workplace.
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Whether it be age, gender or any other population found within your entity, it is essential that all groups are accommodated and fairly recognized to result in successful outcomes.
Mauricio Velazquez

Presenter: Mauricio Velazquez

Mauricio Velazquez has been a diversity and inclusion trainer, coach and strategist (harassment prevention trainer) for over 25 years. He holds a BA from the University of Virginia and an MBA from George Washington University.

Mauricio has trained in every state except for North Dakota and has been to over 70 countries, either for work or life experience. Mauricio and his team work with many local, state and federal organizations.

Learn more about Mauricio Velazquez here.

Diversity & Inclusion: Being a D&I Change Agent

Transformational leadership is necessary to ensure optimal organizational efficiency and effectiveness. Are you equipped with the appropriate tools to lead change within your organization? This webinar will share strategies designed to empower viewers to serve as a key change agent within their respective entity.

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Age Diversity Multiple Generations in the Workplace

Effective communication is essential when leading multiple generations in an organization. Attendees will learn techniques to best serve a diverse age population. The speaker will examine age diversity issues and share appropriate responses according to diversity and inclusion best practices.

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Sexual and General Harassment Prevention

Harassment in the workplace happens frequently, are you prepared to manage the risk? This webinar will define harassment and examine several case studies focused on harassment. The speaker will share best practices to mitigate the risk. Viewers will learn strategies to effectively address harassment.

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Toxic Employees-Toxic Workplaces

Toxic employees can create toxic workplaces. A toxic work environment can diminish employee morale and lead to less effectiveness and efficiency amongst staff. The speaker will share indicators that are key in identifying toxic employees. Further, viewers will learn strategies necessary to manage this risk and avoid a disruptive workplace.

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Emotional Intelligence-The New Interpersonal Frontier

A healthy work culture is determined by the manner in which we interact with others in the workplace. Effective communication is essential to the successful functionality of any organization. The speaker will explore the new interpersonal frontier, emotional intelligence. Viewers will learn strategies to enhance their emotional intelligence and minimize emerging workplace issues.

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Summer Education Series

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Summer Education Series 2020

PRIMA's Summer Education Series (SES) features 2020 Annual Conference education session content via blog, podcast or pre-recorded webinar exclusively for PRIMA members.

Driving a Risk Management Program for Your Public Fleet Operations

In providing uninterrupted services 24/7, a public entity's fleet contains a variety of motor vehicles, many of which create unique liability exposures requiring special controls and driver training. Learn the key elements of a fleet risk management program with practical examples to help solve many of the most common causes of loss. Principals of fleet safety and risk management will be presented to position risk managers to go back to their entity equipped to help department heads and fleet administrators make better decisions, policies, and procedures to control these identified exposures.

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The Secrets Behind Successful OCIPs

What are the secrets behind successful Owner Controlled Insurance Programs (OCIPs)? In this hot construction market, OCIPs offer public entities, schools, and colleges a better method of controlling construction costs and improving project outcomes. Explore the benefits associated with OCIPs, typical OCIP structures, cost savings, and success stories.

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#YouToo: Lifecycle of a Sexual Misconduct Claim

The #MeToo movement has resulted in increasing sexual misconduct claims against perpetrators and the public entities (#YouToo) for whom they work or volunteer. Student abuse in public schools is 100 times more prevalent than priest abuse, and courts have found that youth programs are an attractor of sexual predators, which makes a public organization’s risk assessment for these claims increasingly important. This session discusses the life cycle of a sexual misconduct claim, including: responding to the initial claim, investigation and risk assessment, defense of litigated cases, insurance recovery, post-event policy analysis and prevention strategies.

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Creating a Culture of Emergency Preparedness

The question for most schools is not if a disaster will happen to them, but when. Being prepared for a disaster, be it an act of violence, natural disaster, or something else, before it strikes can help mitigate both losses and trauma. Explore the importance of creating a positive emergency preparedness culture to ensure appropriate and effective response by districts and schools when disaster does strike. Special focus will be given to strategies to help district and school administrators include staff in important discussions and preparations.

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Wake Up and Win!

A dynamic and engaging presentation designed to teach you how to pursue your work whole-heartedly and challenge you to stretch both as a leader and team-member. Learn strategies to create and manage your success, and discover how to grow personally to become the best public risk management professional. This presentation will show you how to take your life off of autopilot to Wake Up and Win!

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Care and Program Considerations for Underrepresented Populations

Today’s workforce is more dynamic than ever before: there is a growing population of employees aged 55+; millennial workers are on the rise, bringing with them unprecedented ethnic diversity; women represent approximately 40% of nonfatal occupational injuries. In the public risk arena population segments such as first responders require a unique understanding and approach. With these very specific populations come special health considerations including increased incidence of comorbidities, drug therapy risks, and more. Join workers’ compensation experts as they explore the program and care considerations necessary to service the dynamically driven and unique makeup of today’s workforce.

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How Benefits Decisions Impact Risk Management

Even if we are fully insured in all lines under our risk management umbrella, each one of us will have to work on a variety of claims on behalf of our entity and some will rise to the level of a lawsuit. This session will cover the whats, hows, and whys of claims management for governmental professionals, from the fully insured to the self-funded to captives. We will also discuss current social media trends and the impact on our claims, as well as communication with affected departments, preparation for mediation and litigation, and helping leadership understand the intricacies and pitfalls of public discussions regarding claims.

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Interaction of Actuarial Reports and Financial Statements

Actuarial and financial reports are interdependent and provide the boards and management the necessary financial information to fulfill fiduciary responsibility and make strategic program decisions. Understanding the roles of the two reports and where they interact will make readers savvier to understanding their programs and what questions to ask when reviewing the reports. Participants will be enlightened about how these two reports work together to see the full financial picture of their program.

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ACA - Dead or Alive?

After the Affordable Care Act was fully deployed in 2014, political action has abounded to overturn its broad sweeping requirements. This presentation will examine where are we now with the most recent legislation on the ACA, and provide an overview of the remaining requirements and potential penalties for employers. This seminar will also examine the elements of the ACA which make it so difficult to repeal or replace, recent court activity, and pending legislation.

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Why Video Footage Isn't Always the Answer

Risk management professionals must analyze public safety issues in two contexts: understanding the behavior behind a current claim and developing member programs to help to mitigate future risk. Video related to law enforcement interactions frequently become viral internet sensations and national news. Learn how misunderstanding video limitations and personal reactions under high stress cause flawed conclusions regarding officer behavior, which can be further exacerbated by hindsight bias. In addition, learn about incidents that can be avoided if officers had better training and risk awareness to accurately assess a claim.

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The Curse of Critical Incident Stress

Law enforcement personnel experience frightening potential outcomes when attempting to gauge the situation as they rush to protect. There are many factors at play including the expectations of society, protection of the officer, the collateral damage the perpetrator sets in motion as the violence escalates, critical incident stress, and the long-term impacts of a career in law enforcement. Learn to identify the risk mitigation efforts law enforcement practices for resolving violent encounters while exploring the community partnerships that can be developed to assist local law enforcement agencies in managing their stress, training, and community engagement.

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The Doctor Will "FaceTime" You Now

Telemedicine is a fairly new way to evaluate and treat patients, but our present telecom advances have received highly publicized interest over the last few years. Examine the pros and cons of Telemedicine in workers’ compensation and the current national recommendations, while reviewing strategic ways to implement and avoid pitfalls with your employees. In the age of easy communication, there is no doubt Telemedicine is here to stay.

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When PTSD Shows Up at Work

An employee with post-traumatic stress syndrome (PTSD) may have just clocked in and you never even knew it. PTSD is showing up more frequently at the workplace and across a wide spectrum of organizations. PTSD is a mental condition that occurs in individuals who have experienced or witnessed a horrific event, and it is one employers should recognize and understand. This session will look at what risk managers can do to assist employees suffering from PTSD and what steps to take to minimize and mitigate its affect at the workplace.

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State of the Market - Liability Hot Topics

Gain an overview of market trends and hot topics that require risk management attention such as: trends in sex abuse, law enforcement, cyber liability and more.

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Reducing Risk Through Student Engagement

Bullying, mistreatment, and cyber-bullying continue to plague schools leading to increased claims and liability for school pools. These issues create negative school climates, make students feel less safe, and interfere with learning. Students who don’t feel emotionally or physically safe at school show a decrease in attendance, academic performance, and graduation while suspensions and expulsions often increase. Bullied youth are more likely to experience health problems including: anxiety, depression, changes in sleep patterns, eating problems, and suicide. Learn methods for engaging youth to create a positive school climate and reduce the risks and liability for school pools.

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How to Grow a Change Management Metaphor

Want to know how one workers’ compensation program mended fences across three organizations following an accelerated outsourcing timeline? Need tips on motivation and engagement during turbulent times? Come learn how to grow a change management metaphor representing a claim advocacy culture. This session will include commentary from some of the stakeholders impacted by the program changes and post-culture shift results.

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Are You Valued? The ROI of Being You

If you don’t know the value you bring to the table, others will determine your worth. This webinar examines the mindsets that derail careers, thwarts upward mobility and stops employees from living their dreams. Margaret delivers this powerful presentation to get everyone, from frontline employees to senior leadership, to define their value proposition and create an extraordinary path towards career success.

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Identifying/Controlling Risk in Employee Benefits Programs

Sponsoring an Employee Benefits Plan(s) creates certain risks and exposures for the plan sponsor. Compliance and non-discrimination are high visibility areas of concern, but there are other areas – with even more exposure – that go either undetected or uncontrolled. In this session, all areas of the employee benefits plan(s) will be reviewed from design, funding, audit, regulatory and compliance, and eligibility.

Avoiding The Wheel Of Misfortune Using Advanced Analytics To Achieve Better Claim Outcomes

Workers’ compensation is a data rich business, so turning data into actionable insights should be a top priority. Data is a valuable source of information for managing workers compensation claims. Explore how to utilize workers compensation data to generate better claim outcomes.

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How Risk Managers Can Shape a Connected Future

Mobility corridors, smart lighting and connected infrastructure are just some of the projects our communities are embarking on today. Many state and local governments already have published smart city visions and are working to fund massive system upgrades. This session will detail a framework for how risk management principles can be implemented to assess the risks of these new technologies, shepherd successful partnerships with vendors, and even help secure financing.

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Your Employee Has Blown the Whistle: Now What?

The rise in whistleblower/retaliation claims is occurring under both federal and state laws. Review the current whistleblower/retaliation laws, focus on proper policies and procedures, identify potential whistleblower/retaliation problems in the workplace, and discuss potential pitfalls in dealing with these issues.

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Machine Vision And Artificial Intelligence For Risk Management

Risk is everywhere—at home, on the road, and at work. Risk on the road is responsible for thousands of deaths each year and it has a lot to do with distraction. Technologies like smart phones, blue tooth devices and LCD displays in vehicles are contributing factors to the distractions that lead to collisions. However, technologies like machine vision and artificial intelligence are working against distractions—to detect risky driving behavior and distraction before they lead to a collision. In this podcast, learn about machine vision and artificial intelligence —what it is, what it does, how it can help reduce risk in fleets and how it can help prevent distracted driving fatalities from becoming a yearly stat.

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The Power and Potential of Becoming a Change Agent

Almost everyone is trying very hard to fix something or change someone or improve somehow, but few people embrace change as a core competency. Change is hard, change tests your resilience, but change can be the most powerful tool deployed by leaders. Image for a moment the impact you could have as a risk manager if your organization embraced change as a core competency. What would you want to change? How would you identify the power and impact of change? What would you do to become an effective agent for change? This session answers all of these questions and more.

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Contract Review: Understanding Hidden Costs in Healthcare

A contract or administrative services agreement is a necessity for every employer, but these documents can range from a hundred to a few hundred pages. Are you, as an employer, reading every word? Are you asking the right questions when in negotiations? Are there hidden costs in these contracts that you might not be familiar with? This session will explain what questions to ask when receiving contracts, which fees are being paid, and what might be hidden costs in these contracts.

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Best Practices to Avoid a Cyber Attack

A look behind the scenes from a broker, risk manager and IT director, on changing and updating protocols, procedures and hardware to create a best practice environment for cybersecurity.

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Creating a Culture of Risk Management

This entertaining and educational session will motivate and rejuvenate you to build an environment where employees feel empowered to protect not only themselves but each other. Videos will drive specific points in building a sustainable culture with audience participation. Personal stories will help the audience engage in how we impact each other through a decision of attitude, positive or negative. The story of the Duck verses the Eagle. Leave this presentation inspired recharged and ready to make an impact!

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Keys to Success: Performance Indicators for Pools

Defining key performance indicators (KPIs) is both art and science, and don’t always come easily, but the right KPIs will help you measure and report on success to your board and stakeholders, as well as signaling when it’s time to make changes. A lack of good KPIs will impede your ability to measure progress, change course as needed, and achieve the outcomes you and your stakeholders expect. Learn how you can apply them to your own member-centric operations.

Non-pharmacological Alternatives to Opioid Medication

Remember opioids? They’ve been overshadowed recently by Covid-19, but the CDC found that opioids were involved in 46,802 overdose deaths in 2018 - a very slight improvement over 2017’s 47,600 deaths. In this new blog learn about the progress made on the opioid front and how to move forward with opioid alternatives.

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COSO Vs. ISO 31000: A Comparison

It is commonly agreed that COSO and ISO 31000 are the leading risk management standards available today. Learn the specific differences in this blog.

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Best Practices in Pool Loss Control

An effective loss control effort is an essential step in the risk management process, but all too often, risk pool management attempts to launch loss control & safety programs before substantially defining the "why." Once the loss control effort is fully mission-driven, the group must prioritize efforts and work to identify the root causes of accidents.

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Toxic Individuals - Toxic Workplaces

Toxic employees are trying to “take over” and create toxic workplaces. As a diversity trainer, sexual harassment prevention trainer, consultant, executive coach and expert witness, for 25 years now, so much of my work points to one emerging phenomenon – toxic employees and toxic workplaces are on the rise!

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Unforced Errors: Cognitive Psychology for Risk Managers

Our brains are magnificent organs, but they’re not fool-proof. Learn about confirmation bias, substitution heuristic and anchoring.

Cyber Security Toolkits

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Cyber Security Toolkits

PRIMA's yearly Cyber Security Toolkit is created to commemorate National Cyber Security Awareness Month (NCSAM), which takes place in October.
NCSAM resources are intended to equip public risk management professionals with the necessary knowledge to understand cyber threats, protect their cyber space, and properly respond to cyber incidents.

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Click a Year to Access its Toolkit

The National Cyber Security Alliance (NCSA) and the U.S. Department of Homeland Security (DHS) designated October as National Cyber Security Awareness Month (NCSAM). NCSAM was designed to serve as a collaborative effort among federal, state and local governments as well as non-governmental organizations, to increase awareness regarding the significance of cybersecurity and provide the necessary resources to ensure people are safe and secure online.

Thanks to our NCSAM partner!            

Do Your Part. #BeCyberSmartPRIMA’s 2020 National Cyber Security Awareness Month:

  • October 5th –If You Connect it, Protect it
  • October 12th –Securing Devices at Home and Work
  • October 19th –Securing Internet –Connect Devices in Healthcare
  • October 26th – The Future of Connected Devices

    Week One: If You Connect it, Protect it

    Speaker:
    Ben Scribner, NCSAM Lead, Cybersecurity and Infrastructure Security Agency (CISA)

    Courtesy of Travelers

    Article: The Growing Threat of Ransomware Attacks on the Public Sector
    Video and Infographic: What is the Current Ransomware Landscape?
    Article: Password Security Tips


    Week Two: Securing Devices at Home and Work

    Speaker:
    Noel Kyle, ICT Supply Chain Initiative Manager for the Cybersecurity and Infrastructure Security Agency (CISA)

    Courtesy of Travelers

    Infographic: 2020 Cyber Risk Index
    Video: How to Protect Your Organization from Business Email Hacks
    Webinar: Risks While Working Remotely


    Week Three: Securing Internet - Connect Devices in Healthcare

    Speaker:
    Josh Corman, Senior Special Advisor, Cybersecurity and Infrastructure Security Agency (CISA)

     

    Courtesy of Travelers

    Infographic: Medical and Healthcare IoT
    Video: Internet of Things


    Week Four: The Future of Connected Devices

    Speaker:
    Toni Benson, Deputy Associate Director, Cybersecurity and Infrastructure Security Agency (CISA)

     

    Social Media Safety

    Speaker:
    Brian Scully, Chief, US Department of Homeland Security's (DHS) Countering Foreign Influence Task Force

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    Learn more about social media safety:

    Article: Captured on Video: Managing the Risks to Law Enforcement, Security Personnel and Other Employees
    Infographic: 9 Key Elements of a Data Security Policy

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    Phishing Threat

    Speaker:
    Kelly Thiele, Information Security Analyst, DHS - Led the Cybersecurity and Infrastructure Security Agency's Phishing Campaign Assessment

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    Learn more about phishing threats:

    Interactive: Cyber Threats are Everywhere
    Article: Cyber Security Training for Employees

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    Safely Obtaining and Storing Data/Information from the Public

    Speaker:
    William Corcoran, Privacy Analyst, Cybersecurity and Infrastructure Security Agency, US Department of Homeland Security

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    Learn more about safely obtaining and storing data:

    Quiz: Cyber Risk Pressure Test - Put your network security to the test
    Article: How Smart Cities Prepare for Technology Infrastructure Risks

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    eCommerce Risk: Protect Your Transactions

    Speaker:
    Daniel Eliot, Director of Education & Strategic Initiatives for the National Cyber Security Alliance

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    Learn more about eCommerce risk:

    Infographic: 2019 Travelers Risk Index: Cyber
    Video: 5 Types of Cyber Criminals and How to Protect Against Them
    White Paper: Building Resilience to Cyber Risk

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    Preparing for and Responding to a Cyber Attack

    Speaker:
    David Zito, Deputy Section Chief of Host Forensics, Cybersecurity and Infrastructure Security Agency

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    Learn more about Cyber Attacks:

    Video: Gone in a Keystroke: Inside an Email Hack
    Quiz: Boost Your Cyber IQ
    Article: Crisis Communications Planning for a Data Breach

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    Essential Elements of Public Entity Loss Control

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    Essential Elements of Public Entity Loss Control

    This five-part webinar series covers developing, implementing and improving a loss control program. Seasoned risk management practitioners impart their knowledge in an effort to assist in proactively analyzing and addressing potential exposures within your entity.

    LC101: Loss Control Mission & Philosophy

    There’s no question that an effective loss control effort is an essential step in the risk management process. All too often, the risk manager attempts to launch loss control & safety programs before substantially defining the “why”… in other words, knowing the mission of the effort, and fully understanding the business philosophy behind that mission. This session is the first of 5 essential loss control training topics/webinars and highlights the need to “get your thinking right” and then establish your program. This webinar examines the need to build a framework for success and then identifying the people that can help accomplish the mission. You will learn how to prioritize your efforts and work to identify root causes of accidents.

    Speaker:
    Michael Fann, ARM-P, MBA, Director of Loss Control, Public Entity Partners

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    LC102: Identify & Analyze Exposure to Loss

    Establishing an effective approach to identification and analysis of your entity’s exposure to loss is an important step in developing or improving your loss control program. This webinar is the second of five essential loss control training topics/webinars, and will assist you in organizing your approach to analyzing both loss exposures and program controls that exist in your entity. Cities, counties and most public organizations are involved in, and responsible for, widely diverse operations. As a result, the task of analyzing exposures ranging from law enforcement and first responders, to recreation and social services, can oftentimes feel overwhelming. This webinar discusses a framework and system for organizing your approach and for simplifying your analysis.

    Speaker:
    Don Leonard, National Director, Public Sector Risk, Travelers

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    LC103: Examine & Select Your Loss Control Alternatives

    Once you have identified your entity’s exposures to loss, the next step in the process is to examine and select the loss control alternative that will meet your needs and reduce the entity’s risk of loss. This session is the third of five essential loss control training topics/webinars and will use real-life examples to walk through the examination and selection process of available loss control alternatives.

    Speaker:
    Amy Larson, Esq., Risk & Litigation Manager, City of Bloomington, MN

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    LC104: Implement Your Selected Loss Control Technique

    The loss control alternatives to help reduce your entity’s risk exposure have been chosen. Now what? This session is the fourth of five essential loss control training topics/webinars and will continue to use the prior real-life examples and the selection process from LC 103 and discuss how to implement the loss control alternatives to effectively reduce the entity’s risk exposures. Implementation will include developing a culture of safety and safety committee involvement as well as education and training ideas.

    Speakers:
    Amy Larson, Esq., Risk & Litigation Manager, City of Bloomington, MN
    Michael Fann, ARM-P, MBA, Director of Loss Control, TML Risk Management Pool

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    LC105: Monitor & Improve Your Loss Control Results

    The fifth and final webinar of the series begins with strategies on setting practical risk management goals. The session then explores the role of data analytics and offers ideas and suggestions for public entities new to analysis to those using advanced tools and benchmarking. We know that what gets measured gets done, but the trick is to create easy to read and efficient scorecards that report on progress at predetermined milestones. Along the way, it is important to discern the impact of loss control actions on actual loss performance. The webinar concludes with tactics to evaluate results against the plan and how to make adjustments along the way, including celebrating your success.

    Speakers:
    Jack Aspen, Vice President, Risk Control Services, PMA Companies

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    Loss Control Q&A Webinar

    This webinar shares key takeaways from PRIMA's Loss Control Series. Further, PRIMA's Loss Control Task Force members respond to questions from the audience.

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    Pandemic & Coronavirus Resources

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    Pandemic & Coronavirus Resources

    As we monitor the ever-evolving COVID-19 situation, these resources will provide guidance on preventing the spread of the virus, appropriate occupational health measures and recommended national and international protocols.

    Virtual COVID-19 Reopening Task Force Roundtable

    July 16, 2020 - Public Risk Management Association

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    COVID-19 Recovery: A Five-Step Process to Returning to the Workplace

    May 13, 2020 - Gallagher

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    COVID-19: Managing the Reopen

    May 7, 2020 - Public Risk Management Association

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    PRIMA Talk Goes Live! The Risk Management Response to COVID-19

    April 9, 2020 - Public Risk Management Association

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    2019 Novel Coronavirus: Public Health Legal Preparedness

    February 18, 2020 - American Bar Association

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    COVID-19 Reopening the Economy

    May 13, 2020 - Public Risk Management Association

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    AON COVID-19 Business Recovery: Decision-Making Tool Kit

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    Gallagher COVID-19 Return to Workplace Guide

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    PPE Hazard Assessment Form

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    Sample Planning Guide from PRIMA Task Force

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    Workplace Safety Planning Guide

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    Workplace Safety Planning Guide

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    Appendix C - D

    (OSHA Respirator Recovery Questionnaire and Respiratory Form)

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    Addressing COVID-19 in the Workplace

    August 18, 2020 - Public Risk Management Association

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    Medical Treatment & Costs Associated with COVID-19

    May 26, 2020 - Public Risk Management Association

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    Keeping Up With First Responder Presumption Laws

    May 04, 2020 - Public Risk Management Association

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    Follow-up Podcast: Q&A with Public Risk Managers Responding to COVID-19

    April 22, 2020 - Public Risk Management Association

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    Tips and Resources to Manage through the Coronavirus Crisis

    March 14, 2020 - Public Risk Management Association

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    Coronavirus: Preventative Workplace Infection Control Measures

    March 11, 2020 - Public Risk Management Association

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    Coronavirus Pandemic Preparedness from a Medical Perspective

    March 9, 2020 - Public Risk Management Association

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    The Safety Professional’s Role in Planning for a Pandemic

    March 2, 2020 – American Society of Safety Professionals

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    Guide on Preparing for a Pandemic

    February 5, 2020 - Ready.gov

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    Timeline: How the new coronavirus spread

    March 3, 2020 - World Health Organization

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    Coronavirus: How Local Officials and Emergency Managers Respond

    February 28, 2020 - Govtech

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    Coronavirus disease (COVID-19) advice for the public: Myth busters

    World Health Organization

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    Money, Money, Money: What's at Stake if Olympics Fall Victim to Coronavirus

    March 3, 2020 - The New York Times

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    Be Prepared but Don't Panic: Health Departments Respond to Coronavirus

    March 2, 2020 - Governing

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    The Best And Worst Travel Insurance Companies

    August 18, 2018 - Forbes

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    Cleaning and Disinfecting During and After a Pandemic

    May 13, 2020 - Guidelines - Travelers

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    FEMA & Coronavirus (COVID-19) Response

    March 2020 - Downloadable Help Document - Arthur J. Gallagher

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    Coronavirus Disease 2019 (COVID-19) Situation Summary

    March 3, 2020 - Situation Summary - Center for Disease Control (and Prevention)

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    Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)

    February 26, 2020 - Resource - Center for Disease Control (and Prevention)

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    World Health Organization (WHO) Q&A on Coronavirus

    February 23, 2020 - FAQ - World Health Organization

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    Value of Risk Management Program

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    Value of Risk Management Program

    Composed of five modules, this webinar series is designed to illustrate how risk management is a necessary tool to advance the mission and achieve the vision within public entities.
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    Critical components required for establishing a constructive risk management atmosphere, such as effective communication and risk tolerance, are covered.

    Module 1: Introduction

    This introductory webinar is designed to deliver some perspective to the upcoming series. Findings of a recent PRIMA needs assessment survey will be provided, followed by a discussion of modern day disruptors that are reshaping demand in the public entity risk management practice area. The next four modules have been designed to respond to these perceptions and environmental disruptors, and if utilized, can set changes in motion within your own organization and help to establish your program’s desired brand identity.

    Attendee Takeaways:
    • How to use data and visual tools to develop a clearer understanding of risk and its costs
    • How to identify risk appetite and tolerance levels that are agreed upon and create accountability
    • How to show the maturity of a risk management program that can then evolve as part of the strategic planning process
    • How to use effective branding strategies, communication strategies and change management tactics to effect positive change

    Module 2: Total Cost of Risk

    The Total Cost of Risk, or TCOR, is just one of the tools that can be utilized to begin the process of communication with executive management. The aim of TCOR is to help enhance the organization’s decision-making process based upon its goals and correlate that process with the risks and costs associated with them. In this webinar, the speakers will present the methodology and framework associated with TCOR, as well as recommended data and sources.

    Attendee Takeaways:
    • Recognize how benchmarking can be used as a valuable communication tool
    • Different methods of presenting TCOR based on various programs
    • The importance of correlating data, whether qualitative or quantitative in nature, against activities over time

    Module 3: Risk Maturity Models

    Risk maturity models are an additional communication tool used to demonstrate the efforts and progress that are linked to the management of risk within the organization. The speakers will introduce broader reporting methodologies to depict the risk program’s maturity status by providing a variety of models that allow for flexible and graphic measurement of success.

    Attendee Takeaways
    • The purpose of using a risk maturity model: what it is, why it is important and how it can be used
    • The various visual forms of a maturity model and the manner in which they can be used with other reports
    • The categories of data and progress to track using a risk maturity model

    Module 4: The Risk Appetite and Risk Tolerance Framework

    The risk appetite and risk tolerance framework is a critical part of the risk assessment process. During this webinar, the speakers will teach you how to provide another dimension to your program by engaging upper management and by setting clear expectations in an effort to promote accountability.

    Attendee Takeaways:
    • Define risk appetite and risk tolerance
      Simplify complex information into actionable information
    • Discuss how to embed processes into existing organizational programs and reporting
    • Provide examples of lessons learned and sample dashboard reports

    Module 5: Strategies for Communication and Change Management

    By this webinar, you will be familiar with TCOR, maturity models and the risk appetite and tolerance framework. This newly equipped knowledge can be used to establish the value of risk management and provide meaningful communication with stakeholders. Since most of the strategies up to this point will require some degree of organizational adaptation, you will likely require some tactics for successful implementation. The speakers will share some methods that they have used to support and synergize their programs by infusing them with a surge of strength and resiliency.

    Attendee Takeaways:
    • How to create a risk management brand identity and “top-of-mind” awareness
    • How to take advantage of various communication vehicles based upon the target audience
    • How to plan for change using your champions as teams

    Grace Crickette Taylor

    Presenter: Grace Crickette Taylor

    As the vice chancellor for administrative affairs at UW-Whitewater, Grace is focused on finance, project management and team building. She is an accomplished administrator, financial executive, chief risk officer and chief compliance officer with an exceptional record of success. Among the fields in which she has garnered her achievements are institutional strategic business planning, finance and budgeting, administration and operations management, investment and business growth, as well as governance and risk management for the world’s #1 and #2 ranked public universities and health systems.

    Bonnie Kolesar

    Presenter: Bonnie Kolesar

    Bonnie’s background includes an impressive 25-year career in risk management, having served as risk manager to local, state and higher education entities. As a gubernatorial appointee, she was charged with and successfully developed a full-service program for California’s largest agency, the Department of Corrections and Rehabilitation.

    Her focus has recently shifted to independent risk consulting, serving a broad range of clients including law firms, public entities, national educational programs and corporate start-ups.