Education Series Center

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PRIMA’s Insight Hour with David Parker

Speakers:
David Parker

Thursday, August 12th at 3pm ET

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PRIMA’s Insight Hour with Margaret Spence

Speakers:
Margaret Spence

Thursday, August 19th at 3pm ET

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PRIMA’s Insight Hour with Dean Coughenour

Speaker:
Dean Coughenour

Thursday, August 26th at 3pm ET

Presenter: Marilyn Rivers

Marilyn Rivers is a nationally recognized public-private entity strategic risk management professional and educator who has extensive experience in delivering program development, fiscal oversight, compliance, and education tailored to meet the dynamic needs of business. She recently retired from public service with a combined thirty-five years of experience managing risk in both the public-private sectors. Marilyn is the Principal of Rivers Risk Consulting. She holds a BS in Chemistry from Clarkson and a MEd from Tufts University. Her professional designations include the CPCU, ARM and AIC. Marilyn was the recipient of the PRIMA Risk Manager of the Year in 2007. She was instrumental in designing the resurgence of PRIMA Institute and actively facilitated and designed its programming for many years. She actively provides risk mitigation services to the local non-profit community. She’s an active volunteer for multiple organizations and currently serves as the President of her Lions Club. She’s won national and international awards including the Lions International Robert J Uplinger Award (2014), Knight of the Blind (2016), and Melvin Jones Fellowship Distinguished Service Award (2018).

Presenter: David Parker

David Parker has worked to further the practice of public risk management for over 30 years as a risk manager, regulator, and practice leader, and by actively supporting and serving on the boards of directors of both PRIMA and his local chapter. David has managed risk for state and local government, higher education, and special districts, and has worked with and supported risk managers across the country in many different types and sizes of organization and leadership philosophies. Leadership development includes the Certified Public Manager, Leadership in Police Organizations, Master Continuity Practitioner, and Senior Executives in State and Local Government programs. He has been recognized by PRIMA several times for his commitment to the practice of public risk management including PRIMA’s Certificate in Advanced Risk Management, and International Exchange and Public Risk Manager of the Year awards.

Presenter: Margaret Spence

Margaret is a transformational leadership development expert, keynote speaker, business strategist and champion for women in the C-Suite. Determined to create a glide path for diversity and inclusion in executive leadership, Margaret launched The Employee to CEO Project, a global initiative aimed at increasing the representation of women, with specific emphasis on minority women, in C-Level leadership roles. Her bold mission to empower 10,000 women, over the next five years, into executive leadership and ultimately into the C-Suite. Margaret has authored three books. Her latest book, Leadership Self-Transformation: 52 Career-Defining Questions Every High-Achieving Women Must Answer, challenges women to clarify their vision, pivot from expert to leader and build the career they want.

Presenter: Dean Coughenour

Dean Coughenour is the Risk Manager for the City of Flagstaff and directs their Risk Management Department, managing a comprehensive risk and safety program that includes reducing risk factors, grass root integration of the risk management decision matrix, safety, insurance, litigation management, Workers' Compensation, training, and facility inspection programs. Coughenour has over 30 years’ experience in proactive Risk Management and has served on various boards and associations including Arizona Municipal Risk Retention board, City of Scottsdale Loss Trust Fund board is a past national board member of PERI (Public Entity Risk and Insurance), past loss trust fund board chair for the City of Scottsdale, past president of PRIMA National and has held various other community leadership positions. He is a frequent speaker on Risk Management topics both at national and local conferences. Serves on the national speaker bureau and is a champion for Risk Management and the employment of the Risk Management decision matrix in day to day operations of public sector entities.

Emerging Risk Virtual Training

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Emerging Risk Virtual Training

PRIMA's Emerging Risks Virtual Training is designed to provide risk managers with the insight necessary to address issues that may currently affect their entity or that are upon the horizon. The training is now available on-demand for your viewing pleasure. Access to the entire training is free for PRIMA members and $200 for non-members. Make sure to take advantage of this PRIMA benefit and prepare your organization for what’s to come!

Part 1 Emerging Risk Virtual Training

Part 2 Emerging Risk Virtual Training

Part 1 Emerging Risk Virtual Training

Preparedness is the Key to Risk Reduction and Resilience

Speaker:
Irene Navis, AICP, Managing Partner, Navis Strategis Services, LLC

This session provides a framework for preparedness that can be used by the private sector, public sector and non-profit organizations to support the reduction of risk. This session demonstrates how investment in preparedness against both natural and man-made threats and hazards minimizes recovery time and expense, and promotes resilience strategies for both organizations and their employees. The session covers three case study examples of preparedness, response and recovery in Clark County, Nevada, and offers a number of tools and strategies for minimizing risk and maximizing resiliency that can be applied to any organization.

Learning Objectives:
1. Lessons learned from Clark County, NV disaster preparedness, response and recovery
2. Tools for enhancing business preparedness and response capability
3. How emergency management, risk management and resiliency are inextricably linked

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Law Enforcement Safety and Loss Control

Speakers:
Kurt Braatz, MPA, SPHR, Loss Control Manager, Arizona County Insurance Pool
Greg Veitch, Owner, Noble Cause Training and Development, LLC

The never ending challenges faced by risk managers and the law enforcement community
continue to evolve into 2021. This session will review new challenges brought to us by the year 2020 and will continue throughout our careers moving forward.

Learning Objectives:
1. Safety and loss control amidst COVID-19
2. A proficient understanding of police reform and safety programs

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A Scientific Review of COVID-19 Vaccine

Speakers:
Trang Nguyen, MD, PhD, President, MedicusRx

Alexis A. Nguyen, Student, Louisana State University

This session will present the latest medical literature of COVID-19 vaccines as well as its safety and efficacy. The attendees will have a thorough understanding of the different vaccine trials, and where and how they were conducted. Explanations of the safety and efficacy data will be provided.

Learning Objectives:
1. Basic understanding of vaccine development, phases of vaccine testing, FDA approval and production to distribution
2. Population immunization and herd immunity
3. An understanding of the safety/efficacy data of the COVID-19 vaccines to help attendees make informed decision.

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Title IX Emerging Risks and Their Impact on Public Entity Risk

Speaker:
Marilyn Rivers, CPCU, ARM, AIC, Director of Risk and Safety & Safety and Compliance Officer, City of Saratoga Springs, NY

Each of our communities have a rich fabric of diversity that is woven with multi-colored threads of different socioeconomic norms. The recently passed Title IX legislation changes the parameters for the reporting and response of alleged sexual assault and transgressions within our communities. Complexities continue to evolve regarding our society’s new normal and the expansion of how we view ourselves in the context of our community. This session will focus on creating proactive strategies to try and mitigate potential Title IX violations and environments which cultivate sexual misconduct.

Learning Objectives:
1. Understand the 2020 changes in protections of Title IX and their implications for risk programming for your organization
2. Identify a practical approach to proactively addressing and preventing potential misconduct as it pertains to Title IX within your community
3. Explore the consequences of Title IX violations, investigations and the balance of justice in determining penalties within the new parameters

Part 2 Emerging Risk Virtual Training

Diversity & Inclusion: Insurance Industry Insights

Speaker:
Dan Myer, Director, Professional and Executive Liability Group, CRC Group

Chris Cavaliere, Partner, Shumaker

There is a growing trend of diversity-related claims under Directors and Officers insurance. During this session the speaker will discuss current diversity-related exposures and lawsuits. Attendees will learn how to proactively mitigate the risk and respond to the exposure.

Learning Objectives:
1. Understanding current diversity-related exposures & lawsuits
2. How D&O insurance responds in these situations
3. How current trends impact D&O insurance

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Cybersecurity: What You Need to Know

Speaker:
Kelvin Coleman, Executive Director, National Cyber Security Alliance

In an increasingly interconnected world, it is important to educate individuals on cybersecurity best practices. This session will identify current threats from malicious attackers. Further, the speaker will discuss the importance of convening with partners who recognize strength in the security collective.

Learning Objectives:
1. Identify current threats from cyber malicious attackers
2. Educate individuals on cybersecurity best practice
3. Amplify the importance of convening with partners who recognize strength in the security collective

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Addressing PTSD Among Our Heroes

Speaker:
Teresa Bartlett, MD, Senior Vice President and Senior Medical Officer, Sedgwick

Post-traumatic stress syndrome (PTSD) is showing up more frequently among our front-line heroes in the public sector. Many of our first responders and medical personnel routinely confront horrific or disturbing scenes while protecting those in the community. However, recent events across the country underscore the need to address PTSD on a much broader basis than in the past. Additionally, a person may have been the victim of assault, domestic violence, or car crash and bring associated consequences to the workplace including flashbacks or severe anxiety. This can impact the safety and productivity of that individual and those around them. This session will look at what public officials can do to identify and assist employees suffering from PTSD and what steps to take to minimize and mitigate its affect at the workplace.

Learning Objectives:
1. Describe PTSD in terms of its causes and characteristics
2. Explain how someone suffering from PTSD might manifest symptoms at the workplace and possible consequences if left unchecked
3. Share ways public officials can help those suffering from PTSD and proactive strategies to have in place at work

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Environmental Risk Management: Weather, Climate Change and Natural Disasters

Speaker:
Ashley Bonner, Senior Risk Control Consultant, Trident Public Risk Solutions

As the Earth constantly evolves, we must change with it. We must be prepared for hurricanes, floods, fires, tornadoes and other disasters in moments of great uncertainty and limitations. We must gain knowledge that can help prevent or mitigate losses from these phenomenon. It is important to learn from other cities’ experiences, such as New Orleans, what worked and how to avoid what didn’t work by addressing: 1) how to best prepare and protect assets in advance, 2) what can and can’t be conserved, 3) how to recover and stabilize items for restoration, 4) preparing for and handling staffing concerns, and 5) security and financial resource considerations.

Learning Objectives:
1. How to best prepare to protect assets, staffing and the community
2. What assets can and can’t be conserved; recovering and stabilizing items for restoration
3. How to address financial and security needs

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Incident Command Strategies for Crisis Communication

Speaker:
Jason Stoddard, Director of School Safety and Security, Charles County Public Schools (MD)

In an effort to effectively address an unforeseen crisis that afflicts your entity, it is imperative to maintain a clear line of communication. This will require that all affected stakeholders are abreast of the situation in order to mitigate any unfavorable outcomes that may result from the crisis. During this session, attendees will learn of the Incident Command System with the hopes of successful implementation and response in the face of a catastrophic event.

Learning Objectives:
1. General understanding of what Incident Command and the Incident Command System is
2. An understanding of how crisis leadership is rooted in everyday leadership but requires a more strategic skill set
3. An understanding of how to create and build a proactive communication plan for crisis.

Download the Cyber Incident Response Plan Template

PRIMA Tutorials

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PRIMA Tutorials

Whether a newcomer to Risk Management or a longtime practitioner, the PRIMA Tutorial Series is built to enhance an understanding of how to implement common risk management policies and functions for the public agency risk manager. Contributors from across the country share their risk management strategies on specific risk topics via user-friendly videos that include real-world scenarios, step-by-step narratives and supporting documentation. The tutorials are a shared resource; use the information as it’s presented or take what you need and craft your own programs.

The Value and Purpose of a Cyber Incident Response Plan

Speakers:
Rick Jenkins, Director of Business Intelligence & Technology Services, Schools Insurance Authority
Joe Costamagna, Risk Manager, Schools Insurance Authority

Description:
During this presentation, attendees will learn how to develop a cyber incident response plan, including
discussion of a plan’s five key elements. Viewers will understand the importance of having a plan in place with well-defined roles, objectives and actions.

Click here to view the tutorial.

DE&I Fluency: How to Communicate and Apply Best Practices in the Workplace

Speaker:
Aaisha Hamid, Assistant Vice President, DE&I, Alliant Insurance Services, Inc.

Description:
To engage everyone and foster cultures of inclusion and belonging, leaders must be willing to effectively communicate and implement diversity, equity and inclusion (DE&I) best practices in the workplace. By re-visiting the fundamentals and gaining a more substantive understanding of DE&I terminology, it can become easier to operationalize the concepts in the workplace on an individual, teams and organizational level.

Click here to view the tutorial.

Emergency Response Plans: How to Establish and Maintain Effective Communication Channels for Continuity of Operations

Speaker:
Jasmin Curtis, WSO-CSM, TSSP, Transit Safety & Training Manager, City of Greenville, SC

Description:
If an emergency happens within your organization, does your workforce know what to do? Who will manage communication with internal and external stakeholders? When you enter the recovery phase, do you know who you’ll contact to identify needed resources, total losses and acquire damage estimates? Communication and strong working relationships with both internal and external stakeholders are critical for successfully managing a crisis event and ensuring continuity of operations. This presentation will focus on the need to establish formal lines of communication for effective emergency preparedness, response and recovery.

Click here to view the tutorial.

Office Ergonomics: An Opportunity to Re-evaluate Your Office Ergonomics with Proper Workstation Set-Up

Speaker:
Bill Pudlewski, CSP, CSC, CEAS, Senior Risk Control Specialist, PMA Companies

Description:
As a result of our nation dealing with the coronavirus, many employers will eventually be moving employees back into their corporate offices. This situation may present an opportunity to review both the ergonomic risk factors associated with “permanent” workstation set up and the keys to reducing these risks factors for the individual. This tutorial will focus on how positive outcomes can often be accomplished by making adjustments to the individual’s workstation based on a few body link segment measurements.

Click here to view the tutorial.

Risk Transfer: Financing of Your Risks and Best Practices to Consider

Speaker:
Keith Wentz, CRM, Risk Management Director, County Commissioners Association of Pennsylvania

Description:
This presentation emphasizes key considerations and possible perils with regards to risk transfer. In addition, the presentation introduces available cost effective risk management tools and delves into the importance of understanding the review process of contracts and agreements to ensure accuracy when stating your risk transfer position.

Click here to view the tutorial.

SAM: What You Need to Know

Speaker:
Dorothy Gjerdrum, ARM-P, Senior Managing Director, Arthur J. Gallagher & Co.

Description:
There are multiple factors influencing the increase in sexual abuse and molestation (SAM) claims and the decrease in insurance coverage for this risk. This tutorial will explain the changing landscape of SAM claims and recommend actions you can take to protect the children in your care, as well as your entity.

Click here to view the tutorial.

School Safety Risk Management

Speaker:
Michael Trujillo, Safety & Risk Manager, Town of Vail, CO

Description:
This tutorial elaborates on risks and response that take place at the confluence of risk management and school safety. Up for discussion will be contingency plans, questions to consider when evaluating risk management and school safety, and methods to utilize with regards to continually monitoring risks.

Click here to view the tutorial.

Public Risk Mgmt Assoc. · NCSAM Week 1: Combating Phishing Schemes

Embracing Accessibility for All New

Embracing Accessibility for All

Speaker:
Gloria Carvajal, ADA Coordinator, City of Miami, FL.

Speaker Biography:

Gloria is an ADA compliance coordinator with over 10 years of occupational safety and human resources experience. She has experience in regulatory compliance and has managed risk and safety for both the private and public sectors in different capacities. She earned the ADA Coordinator Training Certification and is part of the Florida ADA Network and Miami Dade County ADACP. In her role as ADA Coordinator, she oversees Title II compliance. She is tasked with ensuring that City of Miami will not discriminate based on disability in its services, programs and or activities.

Tutorial Description:

ADA sensitive training helps organizations to ensure equal opportunity is provided to people with disabilities, improving customers’ experience and fostering a more inclusive environment overall. This session is designed to outline ADA compliance requirements and increase awareness to improve customer experience.

Learning Objectives:

Outline ADA compliance requirements & increase awareness to improve customer experience
Learn to recognize accessibility barriers to facilities, programs, activities under Title II ADA compliance
Incorporate accessibility principles and best practices to ensure inclusion and prevent disability-based discrimination

Click here to view the tutorial.

Click here to download the PPT.

Simplifying Site Inspections New

Simplifying Site Inspections

Speaker:

Edward Shelton, MS, Safety Specialist, Virginia Risk Sharing Association.

Speaker Biography:

Edward has over 10 years of experience in occupational safety and health to include work in the United States Air Force, state government with Virginia OSHA, as well as local governments, schools and authorities. Edward provides guidance, training and other consulting to local governments to manage direct and indirect risk with the goal of maintaining compliance with State and Federal regulations.

Tutorial Description:

In this virtual engagement, we will take a site inspection “study guide” and apply it to the real-world. Coming from a former Virginia OSHA Inspector, you will get a first-hand look at how to look for and identify hazards in the workplace. Additionally, we will talk through the inclusion of your workforce to ensure that these inspections are not just one-off events, but rather, contribute to your organization’s culture of reducing and eliminating hazards that cause accidents, injuries and illness.

Learning Objectives:

Understand what OSHA looks for
Understand how to conduct inspections
Involve front line employees

Click here to view the tutorial.

Click here to download the PPT.

OSINT & Surveillance Investigations New

OSINT & Surveillance Investigations

Speaker:

Matthew Gates, FCLS, Midwest Account Manager, DigiStream Investigations.

Speaker Biography:

Matthew Gates is a seasoned investigator with more than eight years of experience in the area of worker’s compensation and liability claim investigations. He is the Midwest account manager for DigiStream Investigations and travels the country meeting with and lecturing to clients in an effort to help them see a return of investment on the dollars they spend on investigations. Matthew has a Bachelor of Science from Western Illinois University in law enforcement and justice administration and is a certified Fraud Claim Law Specialist (FCLS). His qualifications rest heavily in customer service, a strong understanding of investigations and practical methods to obtain quality results for all clients.

Tutorial Description:

Learn how social media is being used to uncover fraud as well as enhance the quality of other investigations. The session examines successful real-life cases, and fascinating trends in open source and geospatial investigations. The dynamic between OSINT and surveillance will also be examined through case study. Attendees will come away with an understanding of the investigative best practices required for a successful investigation.

Learning Objectives:

Learn the differences and intricacies of various types of “intelligences,” also known as INTs.
Learn how other INT’s interact specifically with OSINT
Explore a number of tools and case studies in an effort to conduct efficient surveillance investigations

Click here to view the tutorial.

RFP/Bid and Contract Insurance Terms New

RFP/Bid and Contract Insurance Terms

Speaker:

Brad Stein, MPA, CPCU, ARM, AIC, Risk Manager & ADA Coordinator, City of Asheville, NC.

Speaker Biography:

Before joining the City of Asheville, Brad worked in other municipal governments, county government, and public education. He has worked with insurance pools, government agencies, and third-party administrators. He’s familiar with the challenges of human resources, insurance, safety and financial services in connection with public service. Brad earned an undergraduate degree from the University of Oregon and a master’s degree in public administration from Portland State University. He is also an alumnus of the University of North Carolina School of Government's Municipal/County Administration Program. His designations include Chartered Property and Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Associate in Claims (AIC), Associate in Claims Management (AIC-M) and other Insurance Institutes designations.

Tutorial Description:

During this tutorial, the audience will understand how to incorporate risk management into entity contracting processes. This session will teach the audience how to provide risk management the opportunity to review prospective third-party activities, advise adequate risk transfer or other risk treatment accordingly and review/approve third-party COI to ensure adequate coverage.

Learning Objectives:

Learn why risk management review of RFP and contract insurance terms adds value to your entity
Ensure prospective service providers are aware of insurance requirements and prepared to keep/maintain adequate insurance throughout period of performance
Demonstrate expectation that third-party service providers understand risk transfer and are prepared to provide financial guarantee for their service

Click here to view the tutorial.

Loss Analysis Fundamentals for the Public Sector New

Loss Analysis Fundamentals for the Public Sector

Speaker:

Sean Catanese, ERM Program Manager, King County, WA.

Speaker Biography:

Sean has been the ERM manager for King County, Washington since 2014. He has developed King County’s ERM program from a nascent concept into a highly-sought resource in the toolbox of decision makers across the county’s diverse agencies and well beyond. Sean has led projects to modernize the county’s risk management information system and claims intake process. He has also led the development of customer service policies to ensure transgender, non-binary and gender-diverse claimants are served with respect while ensuring their safety and privacy. Sean was recognized as PRIMA’s 2023 Public Risk Manager of the Year and is very involved in PRIMA.

Tutorial Description:

Loss analysis is the practice of examining data about adverse incidents such as tort claims and workers’ compensation claims, with the goal of understanding an organization’s history and where it may find opportunities to adjust its operations, prevent injuries and damage, and improve performance and financial stewardship. In public service, this work can have special qualities and nuances that deserve examination. In this discussion, we’ll dive into the practice of loss analysis for public sector organizations and highlight some of the specific considerations a risk manager or analyst in public service should keep in mind as they approach this important body of work.

Learning Objectives:

Understand the essential steps to analyzing data specific to tort claims and workers’ compensation claims involving a public sector organization
Understand the ways a loss analysis can be used to improve safe operations for a public sector organization
Understand the best communication practices for sharing findings of a loss analysis for a public sector organization

Click here to view the tutorial.

Cyber Security Toolkits

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Cyber Security Toolkits

PRIMA's yearly Cyber Security Toolkit is created to commemorate National Cyber Security Awareness Month (NCSAM), which takes place in October.

NCSAM resources are intended to equip public risk management professionals with the necessary knowledge to understand cyber threats, protect their cyber space, and properly respond to cyber incidents.

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Click a Year to Access its Toolkit

2023

2022

2021

2020

2019

2023

The National Cyber Security Alliance (NCSA) and the U.S. Department of Homeland Security (DHS) designated October as National Cyber Security Awareness Month (NCSAM). NCSAM was designed to serve as a collaborative effort among federal, state and local governments as well as non-governmental organizations, to increase awareness regarding the significance of cybersecurity and provide the necessary resources to ensure people are safe and secure online.

Thanks to our NCSAM partner!

Do Your Part. #BeCyberSmart PRIMA’s 2023 National Cyber Security Awareness Month:

Learn with: Podcast, Infographics, Videos and White Papers

Week 1: Combating Phishing Schemes

Speaker: Jason McMahon, Risk Management Director, Midwest Public Risk

In this week's episode for National Cyber Security Awareness Month, Jason McMahon explains the dangers of phishing schemes and their impact on public entities. He also details how bad actors use social engineering techniques to manipulate individuals into responding to phishing attempts and methods used to address the attacks.

How to Protect Your Company from Business Email Hacks – Article & Video

Link: https://www.travelers.com/resources/business-topics/cyber-security/inside-an-email-hack

Week 2: Multifactor Authentication and Security

Speaker: Kirstin Simonson, AVP - Cyber Lead, Travelers Global Technology, Travelers

In this podcast episode, Kirstin Simonson talks about the significance of multi-factor authentication (MFA) for public entities. She emphasizes that passwords alone are not enough, as they can be easily compromised. Kirstin also discusses the costs and damages associated with cyber breaches and highlights the importance of a comprehensive cybersecurity strategy.

Public Risk Mgmt Assoc. · NCSAM Week 2

How Multifactor Authentication (MFA) Can Help Protect Against Cyber Threats – Article & Video

Link: https://www.travelers.com/resources/business-topics/cyber-security/how-mfa-can-help-protect-against-cyber-threats

Week 3: Cyber Insurability and Risk Management

Speaker: CJ Dietzman, Senior Vice President, Alliant Insurance Services, Inc.

In this podcast episode, C.J. Dietzman discusses the current insurance market in the public sector and the cyber threats that public entities may face. He highlights the importance of developing and testing incident response plans to effectively handle cyber attacks.

Public Risk Mgmt Assoc. · NCSAM Week 3- Cyber Insurability and Risk Management

9 Key Elements of a Data Security Policy – Infographic

Link: https://www.travelers.com/resources/business-topics/cyber-security/9-key-elements-of-a-data-security-policy-infographic

Week 4: Utilizing Complex Passwords and Key Cyber Security Controls in Public Entities

Speaker: Bryan Hurd, Managing Director, Chief of Office, Seattle, Aon

In this podcast episode, Bryan Hurd discuss the importance of password complexity in public entities. He explores the evolution of passwords and highlight the need for stronger security measures beyond passwords. Bryan provides insights into password complexity rules and emphasizes the risks associated with password expiration and password vaults.

Public Risk Mgmt Assoc. · NCSAM Week 4- Utilizing Complex Passwords and Key Cyber Security Controls in Public Entities

Password Security Tips- Article

Link: https://www.travelers.com/resources/business-topics/cyber-security/password-security-tips

2022

The National Cyber Security Alliance (NCSA) and the U.S. Department of Homeland Security (DHS) designated October as National Cyber Security Awareness Month (NCSAM). NCSAM was designed to serve as a collaborative effort among federal, state and local governments as well as non-governmental organizations, to increase awareness regarding the significance of cybersecurity and provide the necessary resources to ensure people are safe and secure online.

Thanks to our NCSAM partner!

Do Your Part. #BeCyberSmart PRIMA’s 2022 National Cyber Security Awareness Month:

Learn with: Podcast, Infographics, Videos and White Papers

Week 1: Cyber Security: Identifying & Responding to Current & Future Threats

Speaker: Thomas Bullock, Director of Education and Training, Virginia Risk Sharing Association (VRSA)

On this week’s NCSAM Podcast, Thomas Bullock, teaches us how to identify and respond to current and future cyber security threats. He describes why a cyber security incident response plan is necessary, who you should include in your response team, who you need to notify and the four phases to the most effective response plans.

Public Risk Mgmt Assoc. · Cyber Security: Identifying & Responding to Current & Future Threats

Courtesy of Travelers

Enable Multi-Factor Authentication

How Multifactor Authentication (MFA) Can Help Protect Against Cyber Threats – Article & Video

- Link: https://www.travelers.com/resources/business-topics/cyber-security/how-mfa-can-help-protect-against-cyber-threats

Week 2: Cyber Security Claims & Preventative Strategies

Speaker: Jason McMahon, Risk Management Director, Midwest Public Risk

On this podcast, Jason McMahon, Risk Management Director for Midwest Public Risk, provides insight and preventative strategies with regards to addressing cyber incidents. He emphasizes the importance of educating your staff and why having established protocol is necessary, as no software or hardware can fully prevent certain aspects of human nature.

Public Risk Mgmt Assoc. · Cyber Security Claims & Preventative Strategies

Week 3: The Cyber Security Landscape: 2021 and Beyond

Speaker: Colette Klier, Senior Manager, Cyber Risk Services, Sedgwick

This week, Colette Klier speaks on the current landscape of cyber security while revealing developments that have taken place within the past year, current trends and how they'll evolve in the future. She emphasizes how every institution should focus on identifying their vulnerabilities and testing their defenses.

Public Risk Mgmt Assoc. · The Cyber Security Landscape: 2021 and Beyond

Week 4: Cyber Insurance and Mitigating Risks

Speaker: Chetan Bhatia, Managing Director, Aon Cyber Solutions

Chetan (Che) Bhatia, Managing Director, Aon Cyber Solutions, elaborates on the importance of cyber insurance in mitigating cyber risk. He discusses how the last few years have transitioned from prioritizing accessibility with regards to remote work to tapering attacks based off of cyber insurance carriers.

Public Risk Mgmt Assoc. · Cyber Insurance and Mitigating Risks

2021

The National Cyber Security Alliance (NCSA) and the U.S. Department of Homeland Security (DHS) designated October as National Cyber Security Awareness Month (NCSAM). NCSAM was designed to serve as a collaborative effort among federal, state and local governments as well as non-governmental organizations, to increase awareness regarding the significance of cybersecurity and provide the necessary resources to ensure people are safe and secure online.

Thanks to our NCSAM partner!

Do Your Part. #BeCyberSmart PRIMA’s 2021 National Cyber Security Awareness Month:

October 4^th –Be Cyber Smart
October 11^th –Fight the Phish
October 18^th –Emerging Trends in Cyber Risk Management
October 25^th –Cybersecurity First

Learn with: Podcast, Infographics, Videos and White Papers

Week 1: Be Cyber Smart

Speaker: Souwei Ford, Senior Vice President, Willis Towers Watson

On this week’s NCSAM Podcast, Souwei Ford kicks off the series by delving into the significance of cyber security and frameworks to implement to ensure systems security. Listeners will learn how to vet cyber security vendors and select insurance that best fits your entity.

Public Risk Mgmt Assoc. · Be Cyber Smart

Courtesy of Travelers

Webinar: Breaking the Chain of Cyber Attacks Webinar

Week 2: Fight the Phish

Speaker: Jennifer Cook, Director, Marketing and Communications, National Cyber Security Alliance

On this week’s PRIMA NCSAM Podcast, Jennifer Cook will share tips to spot and address phishing attempts.

Public Risk Mgmt Assoc. · Fight The Phish

Courtesy of Travelers

Full Article With Video: How to Protect Your Company from Business Email Hacks

Video: Gone in a Keystroke: Inside a Business Email Hack

Interactive: Cyber Threats are Everywhere

Article: Cyber Security Training for Employees

Week 3: Emerging Trends in Cyber Risk Management

Speaker: Richard Spiers, Risk Management Consultant, Spiers Consulting, LLC

On this week’s PRIMA NCSAM podcast, Richard Spiers delves into emerging cybersecurity risks. Further, he discusses methods cyber criminals use to implement ransomware, reasons why cyber criminals target public entities, practices that can be utilized to protect your storage facilities and more.

Public Risk Mgmt Assoc. · Emerging Trends In Cyber Risk Management - Ransomware

Courtesy of Travelers

Infographic/article with video: How Multifactor Authentication (MFA) Can Help Protect Against Cyber Threats

Video: Why Implement Multifactor Authentication

Article: 5 New Cyber Threats: Prepare to Defend Your Business

Week 4: Cybersecurity First

Speaker: Sarah Creighton, Enterprise Risk Program Manager, Eugene Water and Electric Board

On this week’s PRIMA NCSAM podcast, Sarah Creighton speaks on cybersecurity best practices and her personal experiences implementing cybersecurity within her entity.

Public Risk Mgmt Assoc. · Cybersecurity First with Sarah Creighton

Courtesy of Travelers

Webinar: What is EDR and Why It Matters

Video: How to Protect Your Company from Business Email Hacks

Quiz: Boost Your Cyber IQ

Article: Crisis Communications Planning for a Data Breach

2020

The National Cyber Security Alliance (NCSA) and the U.S. Department of Homeland Security (DHS) designated October as National Cyber Security Awareness Month (NCSAM). NCSAM was designed to serve as a collaborative effort among federal, state and local governments as well as non-governmental organizations, to increase awareness regarding the significance of cybersecurity and provide the necessary resources to ensure people are safe and secure online.

Thanks to our NCSAM partner!

Do Your Part. #BeCyberSmartPRIMA’s 2020 National Cyber Security Awareness Month:

October 5^th –If You Connect it, Protect it
October 12^th –Securing Devices at Home and Work
October 19^th –Securing Internet –Connect Devices in Healthcare
October 26^th – The Future of Connected Devices

Week One: If You Connect it, Protect it

Speaker:
Ben Scribner, NCSAM Lead, Cybersecurity and Infrastructure Security Agency (CISA)

Public Risk Mgmt Assoc. · Cyber Awareness Month - If You Connect It, Protect It

Courtesy of Travelers

Article: The Growing Threat of Ransomware Attacks on the Public Sector

Video and Infographic: What is the Current Ransomware Landscape?

Article: Password Security Tips

Week Two: Securing Devices at Home and Work

Speaker:
Noel Kyle, ICT Supply Chain Initiative Manager for the Cybersecurity and Infrastructure Security Agency (CISA)

Public Risk Mgmt Assoc. · Securing Devices at Home and Work

Courtesy of Travelers

Infographic: 2020 Cyber Risk Index

Video: How to Protect Your Organization from Business Email Hacks

Webinar: Risks While Working Remotely

Week Three: Securing Internet - Connect Devices in Healthcare

Speaker:
Josh Corman, Senior Special Advisor, Cybersecurity and Infrastructure Security Agency (CISA)

Public Risk Mgmt Assoc. · Securing Internet - Connected Devices in Healthcare

Courtesy of Travelers

Infographic: Medical and Healthcare IoT
Video: Internet of Things

Week Four: The Future of Connected Devices

Speaker:
Toni Benson, Deputy Associate Director, Cybersecurity and Infrastructure Security Agency (CISA)

Public Risk Mgmt Assoc. · The Future of Connected Devices

Courtesy of Travelers

Webinar: What is EDR and Why It Matters
Article: 5 New Cyber Threats: Prepare to Defend Your Organization

2019

Social Media Safety

Speaker:
Brian Scully, Chief, US Department of Homeland Security's (DHS) Countering Foreign Influence Task Force

Public Risk Mgmt Assoc. · Social Media Safety with Brian Scully - Cyber Security Awareness Month

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Learn more about social media safety:

Article: Captured on Video: Managing the Risks to Law Enforcement, Security Personnel and Other Employees
Infographic: 9 Key Elements of a Data Security Policy

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Phishing Threat

Speaker:
Kelly Thiele, Information Security Analyst, DHS - Led the Cybersecurity and Infrastructure Security Agency's Phishing Campaign Assessment

Public Risk Mgmt Assoc. · Addressing Phishing Threats with Kelly Thiele

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Learn more about phishing threats:

Interactive: Cyber Threats are Everywhere
Article: Cyber Security Training for Employees

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Safely Obtaining and Storing Data/Information from the Public

Speaker:
William Corcoran, Privacy Analyst, Cybersecurity and Infrastructure Security Agency, US Department of Homeland Security

Public Risk Mgmt Assoc. · Safely Obtaining And Storing Data Information From The Public

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Learn more about safely obtaining and storing data:

Quiz: Cyber Risk Pressure Test - Put your network security to the test
Article: How Smart Cities Prepare for Technology Infrastructure Risks

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eCommerce Risk: Protect Your Transactions

Speaker:
Daniel Eliot, Director of Education & Strategic Initiatives for the National Cyber Security Alliance

Public Risk Mgmt Assoc. · ECommerce Risk - Protect Your Transactions

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Learn more about eCommerce risk:

Infographic: 2019 Travelers Risk Index: Cyber
Video: 5 Types of Cyber Criminals and How to Protect Against Them
White Paper: Building Resilience to Cyber Risk

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Preparing for and Responding to a Cyber Attack

Speaker:
David Zito, Deputy Section Chief of Host Forensics, Cybersecurity and Infrastructure Security Agency

Public Risk Mgmt Assoc. · Preparing For And Responding To A Cyber Attack

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Learn more about Cyber Attacks:

Video: How to Protect Your Company from Business Email Hacks

Quiz: Boost Your Cyber IQ

Article: Crisis Communications Planning for a Data Breach

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Essential Elements of Public Entity Loss Control

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Essential Elements of Public Entity Loss Control

This five-part webinar series covers developing, implementing and improving a loss control program. Seasoned risk management practitioners impart their knowledge in an effort to assist in proactively analyzing and addressing potential exposures within your entity.

Loss Control Philosophy

Identify Loss Exposure

Loss Control Alternatives

Implementing Your Loss Control Technique

Monitor Your Results and Q&A

Loss Control Philosophy

LC101: Loss Control Mission & Philosophy

There’s no question that an effective loss control effort is an essential step in the risk management process. All too often, the risk manager attempts to launch loss control & safety programs before substantially defining the “why”… in other words, knowing the mission of the effort, and fully understanding the business philosophy behind that mission. This session is the first of 5 essential loss control training topics/webinars and highlights the need to “get your thinking right” and then establish your program. This webinar examines the need to build a framework for success and then identifying the people that can help accomplish the mission. You will learn how to prioritize your efforts and work to identify root causes of accidents.

Speaker:

Michael Fann, ARM-P, MBA, Director of Loss Control, Public Entity Partners

Access Module 1

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Identify Loss Exposure

LC102: Identify & Analyze Exposure to Loss

Establishing an effective approach to identification and analysis of your entity’s exposure to loss is an important step in developing or improving your loss control program. This webinar is the second of five essential loss control training topics/webinars, and will assist you in organizing your approach to analyzing both loss exposures and program controls that exist in your entity. Cities, counties and most public organizations are involved in, and responsible for, widely diverse operations. As a result, the task of analyzing exposures ranging from law enforcement and first responders, to recreation and social services, can oftentimes feel overwhelming. This webinar discusses a framework and system for organizing your approach and for simplifying your analysis.

Speaker:

Don Leonard, National Director, Public Sector Risk, Travelers

Access Module 2

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Loss Control Alternatives

LC103: Examine & Select Your Loss Control Alternatives

Once you have identified your entity’s exposures to loss, the next step in the process is to examine and select the loss control alternative that will meet your needs and reduce the entity’s risk of loss. This session is the third of five essential loss control training topics/webinars and will use real-life examples to walk through the examination and selection process of available loss control alternatives.

Speaker:

Amy Larson, Esq., Risk & Litigation Manager, City of Bloomington, MN

Access Module 3

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Implementing Your Loss Control Technique

LC104: Implement Your Selected Loss Control Technique

The loss control alternatives to help reduce your entity’s risk exposure have been chosen. Now what? This session is the fourth of five essential loss control training topics/webinars and will continue to use the prior real-life examples and the selection process from LC 103 and discuss how to implement the loss control alternatives to effectively reduce the entity’s risk exposures. Implementation will include developing a culture of safety and safety committee involvement as well as education and training ideas.

Speakers:
Amy Larson, Esq., Risk & Litigation Manager, City of Bloomington, MN
Michael Fann, ARM-P, MBA, Director of Loss Control, TML Risk Management Pool

Access Module 4

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Monitor Your Results and Q&A

LC105: Monitor & Improve Your Loss Control Results

The fifth and final webinar of the series begins with strategies on setting practical risk management goals. The session then explores the role of data analytics and offers ideas and suggestions for public entities new to analysis to those using advanced tools and benchmarking. We know that what gets measured gets done, but the trick is to create easy to read and efficient scorecards that report on progress at predetermined milestones. Along the way, it is important to discern the impact of loss control actions on actual loss performance. The webinar concludes with tactics to evaluate results against the plan and how to make adjustments along the way, including celebrating your success.

Speakers:

Jack Aspen, Vice President, Risk Control Services, PMA Companies

Access Module 5

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Loss Control Q&A Webinar

This webinar shares key takeaways from PRIMA's Loss Control Series. Further, PRIMA's Loss Control Task Force members respond to questions from the audience.

Access Q&A Webinar

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Pandemic & Coronavirus Resources

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Pandemic & Coronavirus Resources

As we monitor the ever-evolving COVID-19 situation, these resources will provide guidance on preventing the spread of the virus, appropriate occupational health measures and recommended national and international protocols.

Webinars

White Paper

Podcasts & Blogs

Collected Articles

Other

Webinars

The Impact of COVID-19 on Public Risk Management: How Do We Move Forward?

December 3, 2020 - Public Risk Management Association

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Virtual COVID-19 Reopening Task Force Roundtable

July 16, 2020 - Public Risk Management Association

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COVID-19 Recovery: A Five-Step Process to Returning to the Workplace

May 13, 2020 - Gallagher

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COVID-19: Managing the Reopen

May 7, 2020 - Public Risk Management Association

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PRIMA Talk Goes Live! The Risk Management Response to COVID-19

April 9, 2020 - Public Risk Management Association

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2019 Novel Coronavirus: Public Health Legal Preparedness

February 18, 2020 - American Bar Association

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White Paper

COVID-19 Re-Opening the Economy

May 2020 - PRIMA

Appendix C - D (OSHA Respirator Recovery Questionnaire and Respiratory Form)

May 13, 2020 - OSHA

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Sample Planning Guide from PRIMA Task Force

May 13, 2020 - Lockton

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Workplace Safety Planning Guide

May 12, 2020 - Lockton

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Gallagher COVID-19 Return to Workplace Guide

May 11, 2020 - Gallagher

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PPE Hazard Assessment Form

May 8, 2020 - Duke Safety Office (based on OSHA guidelines)

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AON COVID-19 Business Recovery: Decision-Making Tool Kit

May 5, 2020 - Aon

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Podcasts & Blogs

Addressing COVID-19 in the Workplace

August 18, 2020 - Public Risk Management Association

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Medical Treatment & Costs Associated with COVID-19

May 26, 2020 - Public Risk Management Association

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Keeping Up With First Responder Presumption Laws

May 04, 2020 - Public Risk Management Association

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Follow-up Podcast: Q&A with Public Risk Managers Responding to COVID-19

April 22, 2020 - Public Risk Management Association

Access the Podcast

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Tips and Resources to Manage through the Coronavirus Crisis

March 14, 2020 - Public Risk Management Association

Access the Podcast

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Coronavirus: Preventative Workplace Infection Control Measures

March 11, 2020 - Public Risk Management Association

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Coronavirus Pandemic Preparedness from a Medical Perspective

March 9, 2020 - Public Risk Management Association

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Collected Articles

The Safety Professional’s Role in Planning for a Pandemic

March 2, 2020 – American Society of Safety Professionals

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Guide on Preparing for a Pandemic

February 5, 2020 - Ready.gov

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Timeline: How the new coronavirus spread

March 3, 2020 - World Health Organization

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Coronavirus: How Local Officials and Emergency Managers Respond

February 28, 2020 - Govtech

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Coronavirus disease (COVID-19) advice for the public: Myth busters

World Health Organization

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Money, Money, Money: What's at Stake if Olympics Fall Victim to Coronavirus

March 3, 2020 - The New York Times

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Be Prepared but Don't Panic: Health Departments Respond to Coronavirus

March 2, 2020 - Governing

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The Best And Worst Travel Insurance Companies

August 18, 2018 - Forbes

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Other

Cleaning and Disinfecting During and After a Pandemic

May 13, 2020 - Guidelines - Travelers

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FEMA & Coronavirus (COVID-19) Response

March 2020 - Downloadable Help Document - Arthur J. Gallagher