Data Insights and Reports That Matter

Adam Shier
Chief Revenue Officer, ClearRisk
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Public sector risk professionals are often the quiet connectors in their organizations. You work with every department, juggle external partners and claimants and help leadership make sense of increasingly complex risks. With so many demands, it’s easy to spend most days reacting.

That’s why it is essential to have data you can trust and reports that make that data clear. When information is easy to access, interpret, and share, risk teams can move from chasing paperwork to driving meaningful change.

From Raw Data to Real Understanding

When incident details, claim updates, or asset information are stored in different spreadsheets or arrive through email, it’s hard to spot what’s changing or where issues are building. Most risk professionals know the feeling of spending hours assembling reports, only to realize the information is already outdated.

Consistent, automated reporting takes much of that burden away. When collecting data the same way every time and using reports that update automatically, clear patterns begin to appear. Maybe one department’s injury frequency is creeping up, maybe a certain location keeps showing the same equipment-related problem, or maybe several claims have gone quiet and need a follow-up before they become costly.

Dashboards make these insights even easier to see. A quick glance at severity, frequency, aging claims, or open action items can be enough to guide decisions for the week ahead instead of waiting for annual reviews.

Sharing Insights That Spark Action

Risk data shouldn’t stay within the risk department. When shared well, it becomes a tool for the whole organization. Many departments don’t know what’s happening within their own areas until someone shows them. Monthly summaries, department-specific dashboards, or automated updates can help supervisors and managers understand emerging trends and what to do about them. Leadership and council, on the other hand, benefit from bigger-picture summaries, the story of what’s driving losses, how operations are improving and where attention is needed.

This kind of visibility also matters during insurance renewals. Clear, complete data (loss runs, claim history, asset schedules, deductible information) helps avoid delays and makes it easier to demonstrate that the organization is managing risk proactively.

Showing the Difference You Make

When you can show how proactive measures reduced claim costs, how a new process cut reporting delays, or how a trend you spotted early prevented future incidents, it highlights the real impact of your work. Risk management can be hard to quantify and much of it happens behind the scenes. Reports connect your daily efforts to outcomes leadership cares about.

Metrics like reduced claim duration, improved data completeness, avoided costs, and successful corrective actions paint a fuller picture of how risk professionals strengthen the organization.

Helping Your Organization Make Better Decisions

 At its core, reporting isn’t about spreadsheets or dashboards. It’s about building a culture where decisions are based on evidence rather than guesswork. When departments have access to their own data and leadership can see trends early, the entire organization becomes more proactive, safer, and better prepared for emerging risks.

Better data doesn’t just support better decisions. It empowers the people making them.

Adam Shier
Chief Revenue Officer, ClearRisk

Professional Biography
Adam Shier brings more than 30 years of experience in the Property & Casualty insurance industry, working in underwriting, brokering, and eventually operating his own brokerage. In 2016, he transitioned to the public sector as a Municipal Risk Manager. Two years later, he implemented ClearRisk, a claims and risk solution, and used the system for four years, developing deep expertise in data-driven risk management. Now serving as Director of Risk at ClearRisk, Adam supports organizations in leveraging risk data and technology to improve their overall mitigation strategies. He is also an active speaker within the public-sector risk community.

Adam attended Fanshawe College and holds an Unrestricted Brokers License.

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