From Collision to Recovery: Maximizing the Value of Public Fleet Claims
Creighton Blanchard
Vice President of Sales, Alternative Claims Management
Ryan Kravetz
Account Executive, Alternative Claims Management
In this episode, Ryan Kravitz and Creighton Blanchard join us to discuss how public entities can strengthen their fleet claims process and maximize recovery. Ryan and Creighton break down commonly overlooked areas of recovery, including loss of use, loss of revenue, diminished value, storage costs, equipment costs and other expenses associated with an accident.
They also explain why documentation - from police reports and photos to fleet usage logs and telematics - is critical when building a strong claim. The conversation also explores emerging claims trends, including the growing role of AI in damage estimates, increased scrutiny of repair procedures and the challenges public entities can face when pursuing loss-of-use claims.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Creighton Blanchard
Vice President of Sales, Alternative Claims Management
Creighton Blanchard is Vice President at Alternative Claims Management, where he partners with municipalities, public entities, and commercial fleet operators to maximize financial recovery from not-at-fault claims. Throughout his career, Creighton has focused on solving complex challenges, improving operational efficiency, and building trusted partnerships. He works closely with risk professionals across the country to help organizations recover overlooked claim dollars while preserving staff capacity and strengthening existing processes.
Ryan Kravetz
Account Executive, Alternative Claims Management
Ryan is Account Executive at Alternative Claims Management. He is a trusted partner to risk and claims directors across the public sector, managing the full subrogation process for government fleets nationwide, from initial claim audit through final recovery. He brings over 10 years of experience as a licensed Public Adjuster, giving him a specialist's grasp of the claims process most fleet operators never see.
