Prioritizing and Managing Emerging Risks

Chris Mandel
President and Managing Consultant, Excellence in Risk Management, LLC
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In this podcast, Chris Mandel explains the nature of emerging risks and its components.

He also shares three reasons why they’re a high priority to senior management and the key elements of best management practices. Furthermore, he explains how Black Swans, Gray Rhinos and White Elephants are all factors to be aware of - especially Black Swans as they’re highly improbable and have a significant impact.

*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*

Chris Mandel
President and Managing Consultant, Excellence in Risk Management, LLC

Summary of Qualifications

Chris is founder, president and managing consultant for Excellence in Risk Management, LLC, an independent risk consultancy founded in Texas in 2004. He is the recently retired SVP, strategic solutions for Sedgwick and the founding director of the Sedgwick Institute where he was responsible for helping the company reach its strategic vision of serving current and evolving needs of its current and future customers as well as help lead the industry vertical to the next level and beyond. Chris has more than 25 years of experience in large global corporate risk management. He has pioneered the development of integrated, enterprise and strategic risk management at USAA, where S&P rated USAA as “excellent” and a “leader in ERM." His career also includes leadership roles at Liberty Mutual, Marsh, Verizon, American National Red Cross, PepsiCo and USAA Group. He is s a frequent industry speaker and author and has provided risk related columns to the trade press since 1996. He holds numerous designations and certification and was named Risk Manager of the Year and awarded RIMS’ lifetime achievement award (Goodell) in 2016. He is recognized by his peers as a thought leader in ERM and related disciplines.


Chris founded, manages and leads risk and insurance engagements in response to customer's stated needs. He has created and managed a wide variety of risk management programs for major entities including the American National Red Cross, PepsiCo, and USAA.

Business Experience

Chris has 43 years' of experience in various areas of the insurance industry including: claims at an insurer, brokerage, risk technology manager, insurance manager and sr. risk leader for various companies.

ERM Experience

Chris has created the original ERM strategy, framework and tactical plan for a Fortune 200-sized private diversified financial services firm for 10 years - a program recognized by Standard and Poors as industry leading and received its highest ERM rating for 5 consecutive years 2005-10. The same program received the Alexander Hamilton Award for Excellence in ERM in 2007. Chris tought ERM and all forms of risk and insurance at RIMS since 2008.

Professional Affiliations

  • CPCU and member of The Institutes
  • Former board member and president of RIMS 1998-2004
  • Board and faculty at the International Center for Captive Insurance Education
  • Faculty at George Mason University


  • B.S. Business Management, Virginia Tech
  • MBA, Finance, George Mason University
  • CPCU, ARM-E, AIC designations
  • RIMS Fellow
  • Certified in ISO 31000 instruction

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