In this episode, we sit down with John Hanson to explore how the current workers' compensation system often struggles to address occupational mental health challenges and why a more proactive approach is needed. John explains the growing wave of PTSD presumption legislation across the country, discussing both the progress it represents and the unintended limitations it can create when legislation becomes the primary solution.
The conversation focuses on what effective support looks like before someone receives a PTSD diagnosis. John shares why confidential peer support programs, culturally attuned clinical care, and financial safety nets can work together as a comprehensive system that encourages first responders to seek help earlier and stay engaged in treatment. Drawing on successful programs already operating in states like Georgia and New York, he demonstrates how existing resources can be connected into a seamless continuum of care rather than functioning as isolated services.
While the discussion centers on first responders, the lessons extend far beyond public safety. John offers valuable insights into how healthcare, education, and other trauma-exposed professions can rethink mental health support by prioritizing early intervention, reducing barriers to care, and building systems that help people recover before trauma becomes life-altering.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
John Hanson
Senior Vice President, Lockton
Biography
At Lockton, John oversees a risk management consulting practice across three primary industries - government, education, and healthcare. Last year, John’s team completed a groundbreaking PTSD program for Georgia's 70,000 first responders. The program encourages first responders to seek treatment for their PTSD by providing financial support to offset clinical resource costs. In the healthcare and education segments, John’s projects follow trauma-informed theory by improving mental health resources for employee and student populations while measuring the impact, effectiveness, and cost for those communities.
John's practice focuses on risk transfer strategies, notably in the public entity segment. He designed and implemented four state programs supporting firefighters diagnosed with cancer and the first of its kind PTSD support program for Georgia's first responder community.
Jay earned his BA from Dartmouth College and holds a JD from the University of Maine's School of Law.
