Resilience: Strategies to Navigate Risk Management Hurdles

Patty Reinecke
Director of Claim Consults and TPA Relationships, Midwest Employers Casualty
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In this episode, Patty Reinecke explores resilience strategies for municipal risk management. She discusses the importance of emotional resilience, early intervention and reducing mental health stigma. Patty highlights practical tools, peer support, and healthy routines to help employees manage stress and recover from challenges. She explains how resilience reduces errors, injuries, and claims, while supporting faster recovery and workforce stability. The episode emphasizes that building resilience is a shared responsibility, essential for safer, healthier and more effective municipal workplaces.

*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*

Patty Reinecke
Director of Claim Consults and TPA Relationships, Midwest Employers Casualty

Biography

Patty Reinecke provides a unique healthcare perspective on the challenges of handling complex workers compensation claims. Patty manages a team of four full-time Client Consult Managers who help clients navigate the intricacies of challenging claims, regardless of the SIR, to get injured employees back to the highest level of function possible. She also works in partnership with the claims administrators who serve MEC clients, offering MEC resources.

Patty Reinecke provides a unique healthcare perspective on the challenges of handling complex workers compensation claims. Patty manages a team of four full-time Client Consult Managers who help clients navigate the intricacies of challenging claims, regardless of the SIR, to get injured employees back to the highest level of function possible. She also works in partnership with the claims administrators who serve MEC clients, offering MEC resources.

Patty earned a BS in Nursing from Maryville University.

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