The Reflective Leader: Building Trust in Times of Transformation
Dr. Jennifer Charleston Mursaloglu, PhD, PMP
Founder & Principal, REL Strategies, LLC
In this episode, Dr. Jennifer Charleston Mursaloglu discusses reflective leadership during times of transformation. She explains how reflection helps leaders shift from reactive to responsive decision-making, avoiding ethical blind spots and burnout cycles and emphasizes that pausing creates clarity rather than slowing progress. The conversation explores human-centered leadership, psychological safety, and building organizational trust through transparency and accountability. Dr. Jennifer concludes that future leaders must prioritize wisdom over speed, combining emotional intelligence, discernment, and ethical grounding to navigate AI advancements, workforce shifts and constant change effectively.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Dr. Jennifer Charleston Mursaloglu
Founder & Principal, REL Strategies, LLC
Biography
Dr. Jennifer Charleston Mursaloglu is an evaluation and strategy consultant with over 15 years of experience supporting nonprofit, education, and public sector organizations. As Founder and Principal of REL Strategies, she leads evaluation and learning engagements that help organizations strengthen programs, inform decision-making, and communicate impact. Her work integrates mixed-methods evaluation, strategic learning, and leadership facilitation, with a focus on translating data into meaningful insights. She partners with organizational leaders to move beyond compliance-driven evaluation toward approaches that support reflection, continuous improvement, and long-term impact in complex environments.
She has an MA in Community Psychology from the University of New Haven and a PhD in Education from George Mason University.
