The High Cost of Delayed Workers’ Compensation Claims

May 20 | 12:00 p.m. – 1:00 p.m. ET

Delayed reporting and slow initial action can turn a manageable injury into a costly, contentious workers’ compensation claim. This session will discuss common reasons for delay and the repercussions of those actions/inactions, such as increased medical costs, indemnity exposure, and litigation risk, which complicate and prolong the return-to-work process.

Attendee Takeaways:

Understand the common causes of delay in claims processing and medical treatment
Itemize the costs associated with delayed recovery and return-to-work
Describe watershed moments that can reveal themselves when earlier intervention is required
Identify communication tools and potential workflow adjustments to de-escalate tensions

Presenter

Mark Pew, Provost/Founding Partner, WorkCompCollege.com
Mark is an award-winning international speaker, author and jurisdictional advisor in workers' compensation. He has focused on the intersection of chronic pain and appropriate treatment since 2003. Mark created "Qualified Medical Intervention" that won a 2012 Business Insurance Innovation Award, received WorkCompCentral's Magna Comp Laude award in 2016, IAIABC's Samuel Gompers Award in 2017, named "Top 100 Healthcare Leader" by IFAH in 2021 and received the Health 2.0 Outstanding Leadership award in 2022. He is co-founder of The Transitions and Advancing Advocacy, and has served on the advisory boards of Simple Therapy, Harvard MedTech and Goldfinch Health. Mark was inducted into Who’s Who in America in 2024.

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