PRIMA Annual Conference 2022
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The Change Cycle: Building Resilience & Success in a World of Change

Discover how to use change as a catalyst to build your own resilience as a leader and improve your ability to guide your team through uncertain times.

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Feeling overwhelmed or exhausted by recent change but desire to feel more positive, flexible and hopeful? Learn what change really is and why we think, feel and behave the way we do in changing times. Discover how to use change as a catalyst to build your own resilience as a leader and improve your ability to guide your team through uncertain times.

Attendee Takeaways:

1. Discover the predictable and unpredictable elements of how we deal with change
2. Recognize the specific skills each person needs to move through the next stage of change
3. Create a plan for yourself and others to move through change more smoothly and positively

I Thought I Was an Additional Insured

The day a large claim arrives and you discover you didn’t have the coverage or status you thought you had will not qualify as one of your better days. Don’t be surprised at one of those critical moments!

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The day a large claim arrives and you discover you didn’t have the coverage or status you thought you had will not qualify as one of your better days. Don’t be surprised at one of those critical moments! Develop a process to ensure appropriate insurance requirements are included and you receive what parties agreed to. You also can’t do it all by yourself, which means training a team and managing COIs, not just filing them. Ensure that the words, “but I thought . . .” never apply to this topic.

Attendee Takeaways:

1. Develop contract language that leaves no doubt as to what is required and how it must be documented
2. Identify higher risk agreements and activities that require extra attention
3. Review options for actively managing COIs instead of just filing them

Cyber Security: More Than Insurance Coverage

. This webinar will explore current best practices to strengthen your organization’s cyber security, and your readiness to swiftly mitigate and respond to a cyber attack or breach should one occur.

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Cyber security is today’s hot topic and rightly so. Rapid advancements in technology, computing power and data storage in the technological revolution have resulted in a heavy reliance upon the internet and computers in operations that has created vast cyber vulnerability. To protect against such losses and assure continuity of operations, any organization must take active and robust defense measures, and pre plan its mitigation and recovery efforts should they fall prey to a cyber attack. This webinar will explore current best practices to strengthen your organization’s cyber security, and your readiness to swiftly mitigate and respond to a cyber attack or breach should one occur. In addition, up for discussion will be the rising threat to critical infrastructure in cyber attacks and best practices in this area for defense and attack response readiness.

Attendee Takeaways:

1. What are the best practices for cyber security?
2. What training is recommended for staff to strengthen an entity against cyber attack?
3. What is the rising threat to critical infrastructure through cyber risk?
4. What can be done now to mitigate a cyber attack should one occur?

The Price of Leadership

In this session, attendees will learn the difference between influence and authority and how to maximize their impact through correctly utilizing both.

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Leading is something that usually happens long before a person is granted a “position of authority”. Prior to becoming a manager or supervisor, leaders establish themselves as a person of influence, regardless of title. Being an effective leader, however, isn’t easy, and it comes at a cost. Anyone can make suggestions or complain about those that are above them but having the courage to make decisions that affect others and persevering through the frustrations and challenges to make a real difference is something not everyone is willing to do. In this session, attendees will learn the difference between influence and authority and how to maximize their impact through correctly utilizing both.

Attendee Takeaways:

1. Confront tendencies to manage when you should be leading, and be equipped to refocus on people and culture rather than tasks as often as possible
2. Learn an equation for building a legacy of leadership and the three keys to developing broader influence and impact with subordinates, peers, and even team members at a higher level within their organization
3. Incorporate a double-barreled approach of initiative and commitment to generate a higher level of employee engagement and empowerment

Skyrocketing Liability Claims and the Casualty Market

This session will cover the current challenges in the liability market, what is driving increased costs of liability claims and what public entities can do to positively impact their casualty program given external factors.

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The public entity casualty market continues to be challenging – especially in jurisdictions with no tort caps or sovereign immunity protections. This session will cover the current challenges in the liability market, what is driving increased costs of liability claims and what public entities can do to positively impact their casualty program given external factors.

Attendee Takeaways:

1. Identify key challenges in the casualty insurance market
2. Understand the biggest contributing factors
3. Learn what you can do to have a positive impact on your casualty program given external factors

Leadership and Motivation

The presentation will utilize extensive video clips to provoke thought and the discussion will leave you with inspirational ideas of how to lead.

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What motivates you to lead? How do you inspire others to perform their best? What is the essence of leadership? Take this unique journey of discovery. The presentation will utilize extensive video clips to provoke thought and the discussion will leave you with inspirational ideas of how to lead.

Attendee Takeaways:

  1. Attendees will engage in interactive discussion on the keys of effective leadership
  2. Gain insight into how to engage and motivate ourselves and others
  3. A different perspective on life’s experience and what it teaches
  4. Consider a new perspective on the essence of leadership

    Exploring the Unique Challenges Faced by Injured Workers

    This session will explore the challenges faced by the injured worker and the need for all stakeholders to be aware of it and work together to share information and treat the employee with compassion and empathy.

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    When a worker is injured in the workplace, that individual faces a number of challenges on the road to recovery, not the least of which is their mental health. Increasingly, employees have been shown to bear the burden of a generally negative view toward injured workers from multiple stakeholders, including providers, employers and claims professionals. This stigma puts the already fragile injured worker in an even worse mental state and includes feelings of guilt, regret and wrong-doing. This session will explore the challenges faced by the injured worker and the need for all stakeholders to be aware of it and work together to share information and treat the employee with compassion and empathy. We will also delve into the need for an empathetic and holistic approach to claims management.

    Attendee Takeaways:

    1. Realize we all play a part in minimizing the stigma felt by injured workers
    2. Work toward a solution where we are all part of an injured worker's recovery
    3. Address the mental and physical well-being of injured workers

      Starting an Enterprise Risk Management Program from Scratch: A Case Study

      This session will walk participants through various methods and strategies for implementation, and then tell the story of how Broward College was able to launch their successful program.

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      Beginning an enterprise risk management (ERM) program from the ground up is a reasonably straight-forward process, but as with any human endeavor can create lessons learned along the way. This session will walk participants through various methods and strategies for implementation, and then tell the story of how Broward College was able to launch their successful program. We will consider the limited resources in any public entity today and how they pulled together multiple disciplines into one cohesive effort, making it a truly enterprise-wide venture to support the institution’s resilience, resource allocation decisions, strengthen stakeholder confidence and embolden innovation.

      Attendee Takeaways:

      1. Description of various ERM implementation models and strategies
      2. Show participants how ERM fits within an organization’s governance and how to sell it internally
      3. Offer a real-world example of how an entity implemented ERM using multi-department collaboration