Podcasts & Blogs

Complacency is often attributed to an employee’s mental or emotional state. As a result, the advice for tackling complacency often revolves around reminding employees to pay attention and think about what they’re doing, exhorting them not to take shortcuts and/or encouraging them to slow down.

It may seem counter-intuitive, but going to a good doctor costs less overall than going to a bad one. 30% of healthcare costs are due to poor or ineffective care and good doctors wring out those excess costs.

But how do we find the best doctors?

Sometimes we only look that far because of a lack of imagination. Other times incentives are misaligned. Or when change comes at us too quickly. We also often only look one step in because considering more steps is difficult or impossible. The attempt to go beyond those problems is sometimes called “second-order thinking.”

Don’t tell the guys behind the actuarial tables, but managing risk is as much an art as it is a science. It’s also an art made easier because of science. By using a safety program to pinpoint risk, entities can improve driver retention and other factors along the way.