Safeguarding Our Children: Parks and Recreational Area Risk Control Practices
John Roy
Sr. Risk Control Field Representative, Tokio Marine HCC
John Roy discusses the practices of safeguarding parks and recreational areas for children. He explains how liability trends are changing and how an increase of bike paths and walking trails have their own liability issues. He also delves into how water features can pose a threat at chemical access points and the importance of having a checklist handy for the final walk through with the contractor.
John shares his two most common recommendations and why they are important. You’ll also hear examples of past issues and what to include in an inspection process, the benefits of having or hiring a certified park inspector and best practices for hiring volunteers.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
John Roy
Sr. Risk Control Field Representative, Tokio Marine HCC
Summary of Qualifications
John is a risk control consultant specializing in local government liability issues. He is a litigation attorney using knowledge gained from over 25 years of trial practice to show clients how to mitigate and avoid risks to reduce the likelihood of ending up in court.
Responsibilities
John meets with local governmental clients to assess programs, operations and procedures in order to determine a risk control plan tailored to the client's needs that will implement the best practices to reduce risks and avoid claims. He responds to questions and concerns of the clients may have in implementing new programs or policies to spot any potential problem areas.
Business Experience
John has been employed directly by the City of Indianapolis and State of Indiana to advise and represent various departments and employees. He worked in private practice concentrating on municipal entity liability. He has tried a multitude of cases in both state and federal courts and argued before both the Indiana Supreme Court and the U.S. Court of Appeals for the 7th Circuit in Chicago. John has also worked in the insurance industry as an attorney, claims representative and now in risk control.
Professional Affiliations
John is a member of the Indiana Bar as well as United States District Courts of both the Northern and Southern Districts of Indiana as well as the U.S. Court of Appeals for the 7th Circuit.
Education
- B.A. in Mass Communications from the University of Minnesota
- Juris Doctorate from Indiana University
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2022 Annual Conference Student Scholar Reflection: William Huang
William Huang
Risk Management and Insurance Major, St. John's University
This podcast features William Huang, who is an undergraduate student studying risk management and insurance at St. John's University. He shares his experience at PRIMA's 2022 Annual Conference.
Listen in on William's greatest takeaways, which includes being able to connect with the diverse attendee group and gaining better understanding on how risk management works on a domestic and international level.
Attending this year’s conference was beneficial in William’s exploration with regards to how he may be able to include underwriting and insurance knowledge within public risk.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
William Huang
Risk Management and Insurance Major, St. John's University
William is currently a junior studying risk management and insurance at St. John's University with an everlasting passion for underwriting. His work experience includes being a current risk assessment and insurance management intern at the NYC School Construction Authority, assistant merchant at Huang Fashion Inc., content creator for YouTube and carrier at Apparel Production Inc. In each of these roles, William’s ability to liaison/attend meetings with incoming clients/brokers, analyze and create analytical spreadsheets of insurance contracts, or problem-solve to meet deadlines is executed. Being the secretary of Gamma Iota Sigma’s Alpha Iota Chapter, his presentation/group skills are tested with duties including reporting to the Grand Chapter all logistics/data that he must gather from all the organization’s events, as well as assisting with numerous events.
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2022 Annual Conference Student Scholar Reflection: Kaylee Boggan
Kaylee Boggan
Public Administration Major, Texas State University
Student scholar Kaylee will discuss her experience at PRIMA’s 2022 Annual Conference. Kaylee is a graduate student studying public administration at Texas State University.
Attending the conference gave Kaylee better understanding on individuals who take risk into account and then manage that risk in their fields.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Kaylee Boggan
Public Administration Major, Texas State University
Kaylee is a graduate of the University of Texas at San Antonio with a bachelor’s degree in political science and English. Her interests and research are focused on public policy, linguistics and environmental science. Currently, she is a second-year graduate student at Texas State University pursuing a master’s degree in public administration with a concentration on water conservation. Further, she has a background in teaching, law (as a paralegal), public policy, tech and the nonprofit sphere. When she is not working, she enjoys hiking, swimming, reading, writing, singing, and hanging out with friends and family. She is an aspiring public administrator and conservationist.
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2022 Annual Conference Student Scholar Reflection: Chase Burton
Chase Burton
Business Analytics Major, Morehouse College
On this podcast, Chase Burton shares how the opportunity to network with other like-minded individuals at PRIMA’s 2022 Annual Conference was helpful for his current career path. The conference was informative for Chase; showing him that there is a need for risk management in all fields.
The knowledge he gained through the sessions and conversations with other attendees emphasized the importance of doing things as a collaborative/team to learn and benefit from others’ experience in risk management.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Chase Burton
Business Analytics Major, Morehouse College
Chase is an accomplished scholar, athlete, mentor, speaker and intern. He was born and raised in Douglasville, Georgia. Chase saw his mother work endlessly to make ends meet, which sparked Chase’s interest in finance and saving. Mr. Burton is known for his determination and addiction to success. During his undergraduate years at Morehouse, He graduated top 1% of his class, interned at numerous fortune 500 companies, became a football captain as a walk-on and was valedictorian for athletics in finance. His visionary perspective has earned him opportunities to work on global, prominent campaigns with Fortune 500 companies, design product applications to educate low-income communities on finance, and mentor aspiring athletes and children from fatherless homes. This upcoming fall, Chase will be earning his Masters in Management from Georgetown University’s McDonough School of Business in Washington, DC.
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Cyber Risk and Youth Protection
Joaquina Scott Kankam, Ph.D.
Director and Senior Consultant, School of Solutions
Joaquina Scott Kankam discusses how to better implement cyber security with regards to youth protection. She mentions the first step is to implement a clear policy. She also explains what the policy should include and how to ensure that it’s effective and being adhered to.
Joaquina speaks on the effect of the pandemic on cyber risk, what to do with social platforms managed by multiple people, employee communication expectations and the one thing that she would require for youth serving organizations.
*The viewos and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Joaquina Scott Kankam, Ph.D.
Director and Senior Consultant, School of Solutions
Summary of Qualifications
Joaquina Scott Kankam, Ph.D., is the director of School of Solutions, a consultancy specializing in youth protection. Not only is Joaquina an expert in youth protection compliance and risk management, but her practical experience has made her a leader in understanding the needs of youth-serving organizations.
Joaquina has worked in education for almost twenty years to improve the lives of others. In addition to being an educator (K-12 & Higher Education), Joaquina has presented at several national association conferences and participated as a panelist in several discussions regarding youth.
Responsibilities
Dr. Scott Kankam works nationally to assist youth-serving organizations with protecting minors from abuse and neglect. She helps to create a better tomorrow by auditing and enhancing youth protection policies and policies.
Business Experience
Dr. Scott Kankam's experience includes enhancing and creating an awareness of the Six Effective Practices of the Youth Protection Enterprise Risk Management System®. The Youth Protection ERM System® identifies unknown and uncontrolled risks associated with hosting, operating or sponsoring programs for minors.
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COVID-19 Engineering and Facility Controls
Joseph Whitlock, PhD
Senior Advisor, Health, Safety, and Industrial Hygiene, EFI Global
Joseph Whitlock explains COVID-19 recounts witnessing organizations use a variety of tactics to reduce COVID-19, some of which worked while others didn’t. He explains why local HEPA filtration units worked best, especially for facilities that weren’t capable of upgrading their HVAC systems. He also delves into the significance of optimizing building ventilation for reducing COVID-19. He offers several examples of the best ways to carry health and hygienic practices forward, and how one family dental practice increased their business by doing so.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Joseph Whitlock, PhD
Senior Advisor, Health, Safety, and Industrial Hygiene, EFI Global
Summary of Qualifications
Joseph has over 30 years experience and proficiency helping organizations optimize their operations while protecting their workers and the public. He maintains professional certifications as an industrial hygienist, safety professional, hazardous materials manager, and risk management assurance. Joseph is also a certified OSHA trainer for general industry and construction.
Responsibilities
Joseph guides organizations to improve their overall operations while targeting EHS performance through assurance reviews, performance metrics, risk reduction and mitigation techniques. He helps clients with complex large loss such as fire, weather, and water to quickly return to operations and/or providing services. Joseph serves as a subject matter expert to clients throughout the United States in environmental, health, safety, legal and risk management.
Business Experience
Joseph has 18 years in the public sector and over 30 years total in industry sectors such as manufacturing, construction, higher education and research, health care, utilities, water and wastewater, retail stores, warehousing and distribution, and the food industry. He taught university courses in industrial hygiene, air quality management, OSHA compliance, working at heights, toxicology, and environmental health for 15 years and served as faculty advisor to the local American Society of Safety Professionals-Student Group.
Education
Joseph earned his PhD in safety sciences from Indiana University of Pennsylvania and has a Graduate Certificate in CBRN Defense, pharmacology & toxicology from Wright State University, an MBA from Indiana Wesleyan University, and a BS in environmental science from Indiana University-Bloomington.
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Applying Health and Safety Trends to Your Organization
Debra Spamer
Vice President, Business Development, Company Nurse and Lintelio
Debra Spamer shares how organizations should apply health and safety trends. She addresses the factors leading to the Great Resignation, and how the need for employers to hire new staff leads to an increase of risk in workplace injuries, as well as remote working injuries.
Working remotely and the pandemic created a significant spike in tele-health for many reasons. As it stabilized in the summer of 2021, she explains why the experience will continue to improve, and why she's optimistic about its future. She talks about the critical aspects for employers offering effective and utilized digital tools; advising the best digital solution should be secure, easy to use, and communicates the company’s policies and expectations related to COVID-19.
You'll also learn how employee benefits were affected from the pandemic, the shifts in employee perception, and what companies must keep in mind to support their employees and the digital tools they choose.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Debra Spamer
Vice President, Business Development, Company Nurse and Lintelio
Summary of Qualifications
Debra is vice president of business development for Company Nurse and Lintelio, adding more than 25 years of management experience as well as expertise in the areas of sales development and management, marketing, contract negotiations and customer relations.
Debra joined Company Nurse in the spring of 2014 and Lintelio at its inception in 2021.
Responsibilities
Debra is responsible for revenue and business enhancement activities including strategic partner development, as well as expansion and continuous improvement planning for major client relationships utilizing the brand’s nurse triage services.
Business Experience
Debra previously served in vice president roles for GreaterGood.com, Incentive Logic, LiveWorld and Family Education Network.
In addition, she was the executive director of brand marketing and corporate alliances for International Cruise and Excursions. Earlier in her career – in another arena – she was the
manager of new media sales at the Chicago Sun-Times.
Education
Debra received her B.S. in advertising from the University of Illinois at Urbana-Champaign.
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Managing Environmental Risk – What to Know
Sarah Lintecum
Counsel, Latrhop GPM LLP
Sarah Lintecum provides what risk managers should know about environmental risks. She shares three types of environmental risks that organizations should consider in terms of insurance needs: climate change, potential liability caused by emerging contaminants, such as PFAS (per- and polyfluoroalkyl substances), air pollution and indoor air quality.
She explains how environmental liability is expensive and claims become very complex. Specifically with PFAS, risk management professionals and entities should monitor new regulations with an increase in legal, regulatory and claims. Specific circumstances to consider PFAS include when purchasing new property, the potential exposure to liability if you work within water utilities or wastewater treatment plants. Sarah shares the common coverage issues related to PFAS, the two sources of coverage that can apply and what to expect this year for PFAS is an increase in claims, litigation, and requests for information during the underwriting process, along with best practices and tips for procuring coverage.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Sarah Lintecum
Counsel, Latrhop GPM LLP
Summary of Qualifications
Sarah is particularly recognized for her experience via the intersection of environmental and insurance matters. Her practice extends into the PFAS (per- and polyfluoroalkyl substances) space wherein Missouri Lawyers Media recently named the Lathrop GPM PFAS Team to its "Top Legal Innovations" awards for 2021. Sarah has presented in CLEs and written publications, blog posts and client alerts on the topic of environmental insurance claims and managing environmental legal risk.
Additionally, Sarah has been selected among The Best Lawyers in America, "Ones to Watch" in both 2021 and 2022. She was also selected for Missouri/Kansas Super Lawyers "Rising Stars" from 2017-2021.
Responsibilities
Sarah handles insurance coverage and environmental matters representing clients in administrative negotiations with the Environmental Protection Agency and state governmental agencies, advising clients regarding their regulatory requirements, and assisting in litigation of environmental claims, including cost recovery and contribution claims under the federal Superfund law. Sarah represents policyholders in policy analysis, claim development, allocation, coverage litigation and risk analysis, including for policyholders facing long-tail environmental claims.
Professional Affiliations
- American Bar Association (ABA)
- Kansas Bar Association (KBA)
- Missouri Bar Association
- Environmental Law Institute
- Midwest Innocence Project, Board of Directors
Education
- University of Missouri-Kansas City, J.D., magna cum laude, 2013
- University of Kansas, Master of Accounting and Information Systems, 2005
- University of Kansas, B.A., 2004
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Leveraging Enterprise Risk Management as a Crisis Response Tool: A COVID Story
Christine Packard
Director of Enterprise Risk Management, Administration and Finance, University of Massachusetts
Christine Packard talks about Leveraging Enterprise Risk Management as a Crisis Response Tool, applied to the specific instance of COVID 19. With two decades of experience in crisis response prior to working at the University of Massachusetts, she has in-depth expertise on managing crisis. Christine shares how the foundation of effective crisis response is built upon the collaboration betweem existing networks of different disciplines. She details how the structure supports effective crisis response through consistent meetings of stakeholders; which builds partnership and awareness of each other's respective positions, as well as improved health and safety measures. enrollment, staffing and finance. An ongoing sharing of information allows comprehensive mitigation strategies and keeps the board of trustees informed.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Christine Packard
Director of Enterprise Risk Management, Administration and Finance, University of Massachusetts
Having spent more than 15 years in the field of emergency management, including seven as the deputy director of the Massachusetts Emergency Management Agency, Christine joined the University of Massachusetts in August 2019 as its first dedicated director of enterprise risk management. In her role as ERM director, Christine is responsible for the system-wide enterprise risk management program, working with the five UMass campuses and the system office to identify and assess risk impacting the UMass system, and ensuring implementation of mitigation strategies.
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Minimizing Pharmacy Plan Costs
Lisa Stamm
Vice President, Consulting Services, Sherrill Morgan
Lisa Stamm discusses minimizing pharmacy plan costs. She explains how the pharmaceutical industry presents some of the most complex and expensive costs for companies that sponsor health plans.
The main role of Pharmacy Benefit Managers (PBMs) is to facilitate transactions when a member fills their prescriptions at a pharmacy. There are four traditional ways of how a PBM is compensated. The first method includes adding a cost to every prescription that is processed. The second is rebate retention, which is retaining all the rebates that plans receive when members use their prescription drugs. The third way is by obtaining the part of the co-pay that was higher than the cost of the prescription, and the fourth is in a traditional structure by being a part of the mail order process.
Lisa shares the problems of a traditional model and the benefits of pass through as an alternative, which is when a PBM is given a fixed and controlled administrative fee. She also explains how focused an employer should be on pharmacy rebates, mail-order and the co-pay structure with regards to prescription drug management.
*The views and opinions expressed in the Public Risk Management Association (PRIMA) blogs/podcasts are those of each respective author/speaker. The views and opinions do not necessarily reflect the official policy or position of PRIMA.*
Lisa Stamm
Vice President, Consulting Services, Sherrill Morgan
Summary of Qualifications
Lisa is a graduate of Northern Kentucky University and the University of Cincinnati College of Law. She has been with Sherrill Morgan since 2005 and manages health and welfare benefit plans, particularly in the self-funded arena. As a licensed attorney, she can consult clients regarding applicable state and federal laws regarding health plans. She is also available to answer questions regarding compliance with applicable laws, including federal health care reform, COBRA, ERISA and HIPAA. Lisa is also an expert and featured speaker on regulatory issues, particularly as they relate to health care reform. She has been a member of the Kentucky Bar Association since 1992.
Responsibilities
Lisa is the VP of the consulting division. She and her team oversee all self-funded groups. She is the primary contact for regulation, compliance, and health care reform issues and questions. She has an outstanding track record in reducing and maintaining plan costs. Her vast experience makes her invaluable to her clients.
Business Experience
Lisa has been with Sherrill Morgan since 2005, and she has worked with a wide variety of clients in that time including both public and private employers in Ohio, Kentucky, and Tennessee.